Front End Supervisor

Associated Food Stores•Salt Lake City, UT

21h

About The Position

The Front End Supervisor oversees front-end operations, helping ensure accurate, efficient checkout service and appropriate staffing and coverage. The role communicates information about advertised items, special prices, coupon deals, and other sales features to front-end personnel, and reports pricing errors or items missing from the file. The supervisor may operate a cash register, bag purchases, and perform checkout procedures as needed, while supporting the availability and proper use of front-end supplies within established budgets and guidelines. The position includes responsibility for timely pickup, control, accuracy, and security of register and safe cash, as well as implementing company cash-drawer accounting and security procedures. The supervisor follows company policies for opening and closing the store, promotes courteous customer service and professional communication, and maintains productive working relationships with other department managers. Associated Food Stores is an equal opportunity employer and prohibits unlawful discrimination on the stated protected grounds.

Requirements

Previous front-end experience.
Must be at least 21 years old to sell tobacco products and/or alcohol and supervise sales for team members under 21.
Ability to apply common-sense understanding to written, oral, or diagram-form instructions and to help resolve team-member or guest concerns.
An equivalent combination of relevant education and experience will be considered.

Responsibilities

Communicate advertised items, special prices, coupon deals, and other store sales features to front-end personnel.
Notify appropriate personnel promptly about pricing errors or items not found in the file.
Monitor front-end coverage during high-volume periods and arrange additional help as needed.
Assist with checkout by operating a cash register, bagging purchases, and completing related procedures efficiently, accurately, and courteously.
Help ensure front-end supplies are available and properly controlled and used within established budgets and guidelines.
Ensure timely pickup, control, accuracy, and security of cash in registers and the safe.
Implement company security and cash-drawer accounting procedures.
Follow company policy when opening and closing the store.
Provide friendly, courteous customer service and promote strong customer relations.
Promote department and store morale through friendly, professional, honest, and open communication.
Maintain good working relationships with other department managers to support storewide sales.
Comply with company policies, programs, and directives, including the Code of Conduct.
Set a professional example for other store team members.