Front End Service Clerk (Strathmore)

Calgary Co-op•Strathmore, AB

9d•Onsite

About The Position

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments. The Front-End Service Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and standards. Calgary Co-op has been proudly serving the community since 1956, when it opened its first store with local farmers and ranchers to provide fresh, farm-to-table foods. Headquartered in Calgary and owned by over 456,000 members, it’s one of North America’s largest retail co-operatives, with 3,530 employees, $757 million in assets, and $1.3 billion in annual sales. We operate food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. We also own Community Natural Foods, Willow Park Wines & Spirits and Beacon Pharmacy. Committed to sourcing locally whenever possible, from Calgary, Alberta, and Western Canada, the organization helps connect consumers with the producers behind their food. Calgary Co-op continues to expand its local offerings while focusing on quality and community support, earning recognition by the Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.

Requirements

Grade 9 or acceptable combination of education and experience
Must be fluent in English (CLBA - Canadian Language Benchmark Assessment score of 5 or higher)
Previous retail or related experience

Responsibilities

Provides customer service and maintains positive customer relations through the proper handling of questions, comments, requests and complaints.
Effectively works in a diverse team environment in a proficient and friendly manner.
Handles merchandise ensuring quality, minimizing damages and markdowns.
Performs general clean up duties such as cleaning spills and display fixtures to ensure a neat and organized department is maintained.
Ensures the sales floor is clean of cardboard and debris, including disposal of garbage.
Performs duties following established Occupational Health and Safety, Food Safety and Environmental regulations and policies to ensure the health and safety of all staff and customers.
Ensures the proper care, use and maintenance of equipment and tools and reports repair requirements to the Customer Service Supervisor.
Performs all aspects of Front End Service Clerk functions including but not limited to: opening and closing duties, setting up storefront, filling supplies, cleaning mats, preparing and assisting in organizing deliveries, providing wrapping carry out service to meet customer satisfaction, proper care and handling of all shopping carts, hand baskets, carryout carts, and replaces existing stock after cleaning.
Hanging signs from the ceiling or on the walls.
Obtaining change for cashiers from customer service.