Deli Utility Clerk (Strathmore)

Calgary Co-op•Strathmore, AB

8d•Onsite

About The Position

This is an opportunity to join a Co-operative that values pride, ownership, mutual respect, and community care. Calgary Co-op fosters strong teams in collaborative environments and cares for its employees. The Deli Utility Clerk is responsible for ensuring excellent customer service through safe and efficient operations, adhering to all Company policies, procedures, and standards. Calgary Co-op has been proudly serving the community since 1956, starting with local farmers and ranchers to provide fresh, farm-to-table foods. Headquartered in Calgary and owned by over 456,000 members, it is one of North America’s largest retail co-operatives, with 3,530 employees, $757 million in assets, and $1.3 billion in annual sales. The Co-op operates various centers including food, pharmacies, gas stations, car washes, home health care, wine, spirits, beer, and cannabis stores across multiple locations in Alberta. They also own Community Natural Foods, Willow Park Wines & Spirits, and Beacon Pharmacy. Calgary Co-op is committed to sourcing locally from Calgary, Alberta, and Western Canada, connecting consumers with producers, and expanding local offerings while focusing on quality and community support. The organization has been recognized by the Canadian Grocer’s 2024 Impact Awards for its commitment to sustainability and supporting employees.

Requirements

Grade 9 or acceptable combination of education and experience
Bakery retail or related retail experience

Nice To Haves

Must be fluent in English
Deli product knowledge/experience

Responsibilities

Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints.
Effectively works in a diverse team environment in a proficient and friendly manner.
Performs all aspects of the Deli Utility function including but not limited to; stocking displays and facing in an efficient and organized manner.
Ensures display presentation and stock levels are maintained.
Handles merchandise ensuring quality, minimizing damages and markdowns.
Provides substitutions and ensures price integrity including price changes.
Performs general clean up duties such as cleaning spills and display fixtures to ensure a neat and organized department is maintained.
Responsible for ensuring the sales floor and back stock area are clean of cardboard and debris, including disposal of garbage.
Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
Ensures the proper care, use and maintenance of equipment and tools; and reports repair requirements to the Deli Supervisor, Manager or Duty Manager.
Responsible for all aspects of ordering merchandise and supplies.
Responsible for all aspects of receiving including reviewing / verifying invoices, returns, transfers, claims and proper storage of products.
Assists in organizing and conducting inventory.
In stores, which have liquor licenses, adheres to all rules and regulations as set out by the Alberta Gaming and Liquor Commission.
Prepares deli platters and trays, operates roasters and in locations with a deli till, performs all aspects of cash handling procedures of the till.
In locations with a Bistro, assists with customer service and/or food preparation when required.