PART TIME FRONT END MANAGER

The TJX Companies, Inc.•Menomonee Falls, WI

5d•$14 - $15•Onsite

About The Position

The Front End Manager is responsible for promoting an excellent customer experience and overseeing Associates at the front of the store to ensure prompt, courteous service and promotion of loyalty programs. The role models outstanding customer service by engaging with customers and maintaining a clean, organized store. The manager trains and mentors Associates, coordinates front-end coverage and breaks, addresses customer concerns, and works with management to support store priorities, safety, and shrink-reduction efforts. This is a part-time position at a TJ Maxx store in Menomonee Falls, Wisconsin.

Requirements

One year of retail experience and six months of leadership experience.
Available to work a flexible schedule, including nights and weekends.
Strong understanding of merchandising techniques.
Ability to multitask.
Strong communication and organizational skills with attention to detail.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors as a team player.
Ability to train others.

Responsibilities

Create a positive internal and external customer experience.
Promote a culture of honesty and integrity and maintain confidentiality.
Train and mentor Associates on front-end principles.
Train and coach Associates on personalizing the customer experience and promoting loyalty programs.
Assign registers, respond to point-of-sale coverage needs, and coordinate breaks for Associates.
Address customer concerns and issues promptly.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefits
401(k) Associate contributions
Child care and cell phone discounts
Pet insurance and legal insurance
Credit union
Referral bonuses
401(k) match, for Associates meeting service or hours requirements
Medical, dental, and vision insurance, for Associates meeting service or hours requirements
Health savings account (HSA), for Associates meeting service or hours requirements
Health care flexible spending account (FSA), for Associates meeting service or hours requirements
Life insurance, for Associates meeting service or hours requirements
Short- and long-term disability coverage, for Associates meeting service or hours requirements
Paid parental leave, for Associates meeting service or hours requirements
Paid holidays, vacation, and sick leave, for Associates meeting service or hours requirements
Auto and home insurance discounts, for Associates meeting service or hours requirements
Scholarship program, for Associates meeting service or hours requirements
Adoption assistance, for Associates meeting service or hours requirements