STORE MANAGEMENT/FRONT END DEPARTMENT LEADER

The Kroger Co. • Sahuarita, AZ

13d

About The Position

The Front End Department Leader directs and supervises the functions and day-to-day operations of the Front-end department. The role is responsible for delivering exceptional customer service, maintaining a safe and clean environment, meeting department performance goals and best practices, achieving sales and profit goals, and monitoring quality assurance standards. The leader demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

The position oversees Front-end operations, associate scheduling and supervision, cash control, department budgets and financial reports, hiring for entry-level store positions, inventory awareness, price changes, and expense management. It also reinforces food safety and workplace safety, complies with applicable laws and company guidelines, and coaches direct reports through performance reviews and feedback.

Fry’s Food Stores is part of The Kroger Family of Companies. The employer describes its purpose as feeding the human spirit and offers benefits and development opportunities intended to support associate well-being and career growth.

Requirements

• Effective communication skills.
• Knowledge of basic math, including counting, addition, and subtraction.
• Ability to handle stressful situations.
• Retail or customer service experience.

Nice To Haves

• High school diploma or equivalent.
• Management experience.
• Ability to speak, read, and/or write in a second language.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company and store goals.
• Create a welcoming customer environment by answering questions about products sold in the department and throughout the store.
• Maintain product knowledge and answer questions or make product suggestions.
• Monitor and control department supply expenses and other expenses.
• Manage store cash control, sales and cash items, and records.
• Schedule Front-end associates to provide adequate department coverage.
• Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action on financial reports.
• Develop and implement a department business plan to achieve desired results.
• Manage hiring for entry-level store positions.
• Stay current with present, future, seasonal, and special advertisements.
• Maintain awareness of inventory and stocking conditions and note inventory discrepancies.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Adhere to food safety regulations and guidelines.
• Reinforce safety programs, comply with safety procedures, identify unsafe conditions, and notify store management.
• Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
• Notify management of customer or employee accidents.
• Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
• Oversee the efficient operation of all Front-end functions and activities.
• Adhere to local, state, and federal laws and company guidelines.
• Supervise and coach direct reports, complete performance reviews, and provide feedback.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Healthcare coverage, including medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles.
• Paid time off, including holiday and sick pay, based on eligibility and length of service.
• Free counseling through the Employee Assistance Program.
• Free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over the course of a career through the Continuing Education program.
• Training programs and diverse career pathways.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed