Front End Coordinator PT

Fresh Thyme Market • Crystal Lake, IL

2d

About The Position

The Front End Coordinator is responsible for efficiently processing customer sales transactions at the front registers, maintaining proper cash control, supporting customer satisfaction, and safeguarding company assets. The role assists customers while maintaining a friendly, energetic demeanor and follows all procedural guidelines.

The Coordinator supports checkout operations and also performs department tasks such as stocking and merchandising products, maintaining accurate pricing and signage, complying with food safety and advertising requirements, and keeping the sales floor in expected condition. The position requires reliable attendance, leadership, customer consultation, and safe work practices.

Requirements

• High school diploma or equivalent.
• 2–3 years of related retail experience.
• One year of management experience.
• Ability to communicate clear and precise direction to team members.
• Ability to resolve conflict by addressing root-cause issues.
• Ability to manage multiple tasks.
• Ability to analyze financial and statistical information and use it to make informed decisions.
• Ability to consult with customers on matters related to the department.
• Ability to lead an organization that practices safe work at all times.
• Ability to mentor team members, including those in hourly positions.
• Successful completion of all required certifications.
• ServSafe certification.
• Reliable and consistent attendance.

Nice To Haves

• Previous experience in the natural foods industry.

Responsibilities

• Ensure customers receive outstanding service through the checkout lanes.
• Greet customers entering the store and respond promptly to customer needs.
• Assist in overseeing the accurate and efficient operation of all cash registers.
• Receive payments by cash, check, credit card, gift card, or automatic debit.
• Operate cash registers and scanners, manually enter PLU or UPC codes as needed, and process customer purchases, taxes, and rebates.
• Maintain clean and orderly checkout areas, free of personal items.
• Ensure completion of all Point of Sale transactions and proper control of register cash.
• Model exceptional, fast, and friendly customer service.
• Review customer surveys and feedback from the previous day or week.
• Prepare, package, stock, and display merchandise appropriately.
• Comply with price changes and food safety requirements.
• Order manually ordered items.
• Stock, rotate, and face products according to department procedures.
• Remove inferior or out-of-code products from display and ensure they are not sold.
• Ensure products are accurately priced and sale prices are current.
• Consult customers about consumer products when needed.
• Execute advertising set compliance, including signage.
• Meet or exceed sales-floor condition expectations in the respective department.
• Promote a safe work environment.
• Use the production planner and Fresh Dashboard properly.
• Complete other daily tasks as required.

Benefits

• Fresh Thyme Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Team member discount
• Career growth opportunities
• Competitive compensation
• Incentive programs
• Recognition programs
• Medical insurance for full-time team members
• Dental insurance for full-time team members
• Life insurance for full-time team members
• 24/7 Employee Assistance Program
• 401(k) plan with employer match
• Programs supporting work-life balance, long-term health and financial security, and professional development

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED