Front End Coordinator PT

Meijer•Crystal Lake, IL

3d•$16 - $25

About The Position

The Front End Coordinator is responsible for efficiently processing customer sales transactions at front registers while maintaining cash controls, ensuring customer satisfaction, and safeguarding company assets. The role includes assisting customers, maintaining a friendly and energetic demeanor, and following procedural guidelines. The Coordinator also helps oversee register operations and performs department merchandising, stocking, pricing, food safety, ordering, and sales-floor tasks as needed.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root causes.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to consult with customers on matters pertaining to the department.
Ability to lead an organization that practices working safely.
Ability to mentor team members, including those in hourly positions.
Successful completion of all required certifications.
ServSafe certification.

Nice To Haves

Previous experience in the natural foods industry.

Responsibilities

Ensure customers receive outstanding service through checkout lanes; greet customers and respond promptly to their needs.
Assist in overseeing accurate and efficient operation of cash registers.
Receive customer payments by cash, check, credit card, gift card, or automatic debit, and operate the register and scanner to record purchases and display transaction totals.
Maintain clean and orderly checkout areas and ensure personal items are not kept there.
Ensure completion of all point-of-sale transactions and proper control of register cash.
Model exceptional, fast, and friendly customer service; review customer surveys and feedback from the previous day or week.
Prepare, package, and stock merchandise and displays appropriately.
Comply with price changes and food safety requirements; order manually ordered items.
Stock, rotate, and merchandise products according to department procedures; remove inferior or out-of-code products from display.
Ensure products are accurately priced and sale prices are current.
Consult with customers regarding consumer products when needed.
Execute advertising setup and signage requirements and meet or exceed sales-floor condition expectations in the department.
Promote a safe work environment and maintain reliable, consistent attendance.
Use the production planner and Fresh Dashboard properly.
Complete other daily tasks as required.