FRONT END/CASHIER
About The Position
The Front End/Cashier assists customers and processes sales while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position performs cashier, store accounting, and customer service desk functions, maintains the checkstand area, and supports company policies and initiatives. The associate should work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, handle customer and business information honestly and with integrity, and seek assistance when needed. The associate also provides direct support to minors, individuals with special needs, and older adults, and must be able to perform the essential functions of the position with or without reasonable accommodation.
Requirements
- High school diploma or GED, or a combination of relevant education and experience.
- Six months of cashier experience to work at the Customer Service Desk.
- At least 18 years of age; at least 19 in Idaho, or 19 in Alaska if selling tobacco.
- Ability to pass a drug test.
- Ability to work in a fast-paced environment.
- Ability to work weekends regularly, work any shift, and work overtime as needed.
- Ability to organize and prioritize tasks and projects.
- Accuracy and attention to detail.
- Ability to perform essential job functions with or without reasonable accommodation.
Nice To Haves
- Knowledge of company policies, procedures, and organizational structure.
- Related retail experience.
Responsibilities
- Deliver excellent customer service and encourage other associates to do the same.
- Perform cashier functions, including opening and closing the register, ringing sales, completing tender transactions, bagging merchandise, making money drops, and using produce codes.
- Complete the file maintenance log for price discrepancies.
- Maintain the cleanliness of the checkstand area according to housekeeping standards.
- Answer telephones.
- Comply with corporate policies and promote and follow company initiatives.
- Verify Electronic Article Surveillance tags are deactivated or removed at the point of sale; respond to pedestal activations and verify tag removal as necessary.
- Maintain store accounting functions and prepare bank deposits of excess cash and checks.
- Open and close the customer service desk.
- Process refunds, exchanges, money orders and transfers, bill payments, gift cards, purchase orders, and equipment rentals.
- Provide lottery service (except in Alaska) and fish and game licenses.
- Send and receive faxes, administer lost and found, and run vendor reports.
- Work cooperatively in a fast-paced and sometimes stressful environment; manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Handle customer and business information honestly and with integrity; follow directions and seek assistance as needed to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
