FRONT END/BOOKKEEPER

The Kroger Co.•Bozeman, MT

17h

About The Position

The Front End/Bookkeeper creates an outstanding customer experience through exceptional service and helps maintain a safe, clean, welcoming store environment. The role supports the company’s Customer 1st strategy, encourages excellent service, and verifies, balances, and reports information related to sales, paper and cash assets, and associated documents. The position also demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The role includes balancing cash and paper assets, preparing deposits and sales reports, maintaining timekeeping records and finalizing weekly payroll, and assisting management with administrative duties. The Front End/Bookkeeper communicates with customers and associates, follows company procedures for related services and transactions, and supports workplace safety and teamwork. The position requires working cooperatively in a fast-paced and sometimes stressful environment and performing essential functions with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Ability to use a 10-key adding machine by touch.
Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

Bookkeeping or clerical experience.
Customer service experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment and answer customer questions about products sold throughout the store.
Count and balance daily cash and paper assets.
Prepare cash and check deposits.
Prepare daily and weekly sales and cash reports.
Report sales and register transactions promptly to the Store Manager or Division Cash Management Office according to company policy.
Maintain Kronos and timekeeping records daily and finalize weekly store payroll.
Assist the management team with administrative duties.
Answer phones and communicate with store associates and customers.
Post daily cash shortages and overages according to company policy.
Follow established policies and procedures for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, and related services, where applicable.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Notify management of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Collaborate with team members to encourage teamwork.
Follow applicable local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Act honestly and with integrity when handling customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Perform the essential functions of the position with or without reasonable accommodation.