Front End Associate (PT) Boise

BOISE CONSUMER COOPERATIVE INC • Boise, ID

2d • $17 - $17 • Onsite

About The Position

The Front End Associate creates warm, positive customer experiences while keeping checkout operations running smoothly. The role supports accurate transactions, friendly service, and an efficient shopping environment that reflects the Co-op’s core values. Work is performed primarily in a busy grocery store setting, with frequent customer interaction and regular interruptions, as part of a cooperative team focused on connection, efficiency, and service.

Requirements

• Strong interpersonal and relationship-building skills.
• Excellent communication abilities to create a welcoming customer experience.
• Ability to quickly learn and retain information, including common PLU codes.
• Calm, objective approach to resolving issues and responding under pressure.
• Must successfully complete a background check.
• Efficient work habits suited to a fast-paced environment.
• Flexibility to work mornings, evenings, weekends, and holidays as needed.
• Must be 19 years of age or older.
• High school diploma or equivalent.
• Sufficient physical ability and mobility to work in a grocery store setting, including prolonged standing or sitting; occasional stooping, bending, kneeling, crouching, reaching, twisting, and lifting up to 50 lbs.
• Ability to perform repetitive hand and arm movements, use step stools or ladders, and use proper PPE when operating appliances and equipment.

Nice To Haves

• Retail cashier or customer service experience, especially in a grocery environment.

Responsibilities

• Process accurate and efficient checkouts by entering correct SKU, quantity, and weight information into the POS system.
• Engage customers warmly and provide membership information during transactions.
• Ask customers to Round Up for the monthly sponsored nonprofit.
• Follow cash-handling and check-receiving procedures to maintain till accuracy.
• Uphold state regulations concerning the sale of alcoholic beverages.
• Support customers at self-checkout stations and answer questions.
• Handle challenging customer situations calmly and professionally, involving leadership when needed.
• Maintain a clean and orderly Front End, including the foyer, cart areas, eating spaces, and restrooms.
• Balance customer service with stocking and light cleaning tasks to support department operations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED