About The Position

The Front End Associate/Cashier provides guests with an extraordinary shopping experience and exceptional service at checkout. The role involves greeting guests, operating registers and scanners, processing payments, handling coupons and produce weighing when required, bagging merchandise, answering questions, and assisting with carry-outs. Associates help maintain an orderly checkout area, monitor supplies and merchandise, stock shelves and check price tags as needed, and assist with inventory. They are expected to follow company and safety procedures, carry out management directives, work cooperatively, manage time and stress, and attend work reliably. The position requires maintaining a valid TABC Beverage Sellers Permit and, in some cases, a valid Food Handlers Permit. State law requires employees at Spec's to be over 21. The work includes standing, walking, bending, climbing, balancing, and using the arms, hands, and fingers to handle, reach, and lift. Employees must regularly lift or move up to 25 pounds and occasionally lift or move 50 pounds or more; occasional pushing or pulling of 50–100 pounds or more is also required. The role requires close vision, depth perception, focus adjustment, and communicating with and understanding guests and coworkers. Employees may be exposed to outside weather conditions; noise is usually moderate. Physical attendance is required according to a management-set schedule that may vary with business needs. This is a seasonal, part-time position of up to 25 hours per week. Employees must be available to work any shift on Friday or Saturday and available for at least 80% of shifts each week. Scheduling is based on business needs.

Requirements

  • Must be over 21 years old to work at Spec's, as stated in the posting.
  • Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
  • Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
  • Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
  • Responsible, reliable, and committed to providing extraordinary service; patience, friendliness, an outgoing personality, initiative, and a strong work ethic are needed.
  • Ability to complete assignments promptly and look for the next task.
  • Ability to meet the physical demands described, including standing, walking, bending, climbing, balancing, lifting, and pushing or pulling specified weights.
  • Must attend work in person according to a management-set schedule that may vary week to week.
  • Part-time availability of up to 25 hours per week, including availability for any Friday or Saturday shift and at least 80% of shifts each week.

Nice To Haves

  • Previous cashiering experience; the employer is willing to teach applicants who are willing to learn.
  • High school diploma or GED, though experience may be considered in place of formal education.
  • Previous experience in retail or customer service.
  • Familiarity with cash handling procedures.
  • Knowledge of basic math for cash transactions.
  • Strong communication skills, including phone etiquette.
  • Bilingual skills.

Responsibilities

  • Demonstrate the company mission and core values and maintain the required uniform standard.
  • Greet guests and follow the applicable Guest Services script, including offering promotions, add-on items, and the charity of the month where applicable.
  • Operate registers, electronic scanners, and computers; look up products and prices and scan the correct barcodes.
  • Suggestively sell register items and monitor merchandise brought to the register to ensure accurate charges.
  • Redeem coupons, weigh produce when required, and ask guests to answer pin pad questions themselves.
  • Check acceptable identification and use the required sign-in process when needed to ensure legal sales.
  • Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change, and accurately count change back to guests.
  • Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
  • Record transaction totals on the daily record sheet, call for cash drops when the limit is reached, and count down the drawer and prepare the final drop at shift end.
  • Keep the work area clean and neat, avoid overstocking the counter, and keep checkout supplies such as register paper and bags stocked.
  • Answer guest questions, provide information, and resolve complaints courteously when appropriate.
  • Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
  • Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory as needed.
  • Follow management directives and safety regulations, including company and OSHA requirements; complete other assigned tasks, which may include restroom cleaning.
  • Work with care and attention to detail, cooperate with the team, prioritize tasks, manage stress in a fast-paced environment, and maintain attendance and punctuality.

Benefits

  • The employer will pay for time spent completing the TABC course, up to three hours; the cost of the course will be deducted from the employee's paycheck.
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