Front End Associate/Cashier - Part Time

SPECS FAMILY PARTNERS LTD•Pflugerville, TX

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role involves welcoming and assisting guests, operating registers and scanners, processing payments accurately, maintaining the checkout area, and helping keep the store stocked and organized. Associates are expected to follow company values and safety rules, work cooperatively, manage tasks with care, and respond courteously to guest questions and concerns. The position is part-time, up to 25 hours per week, with schedules based on business needs. Employees must be available for at least 80% of shifts each week and for any shift on Friday or Saturday. State law requires employees at Spec's to be over 21.

Requirements

Must be over 21 years of age to work at Spec's.
Must maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers Permit is also required.
Ability to read, comprehend, and write simple instructions or memos and communicate with coworkers and guests.
Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Responsible, reliable, and committed to providing extraordinary service; patient, friendly, outgoing, and helpful.
Self-starter with a strong work ethic who completes assignments promptly and looks for the next task.
Ability to manage stress in a fast-paced environment, prioritize tasks, and work cooperatively.
Ability to meet the stated physical demands, including standing, walking, bending, climbing, balancing, lifting, and pushing or pulling.
Ability to meet the position's scheduled physical attendance requirements.
Must be available for at least 80% of shifts each week and any shift on Friday or Saturday.
Must work only scheduled hours unless the District Manager approves otherwise.

Nice To Haves

Previous cashiering experience; the employer is willing to train candidates who are willing to learn.
High school diploma or GED, though experience may be considered in place of formal education.
Previous experience in retail or customer service.
Familiarity with cash handling procedures.
Knowledge of basic math for cash transactions.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company Mission Statement and Core Values and maintain the required uniform standard.
Greet guests courteously and follow the applicable Guest Services script, including offering relevant discounts, add-on items, and the charity of the month where applicable.
Operate cash registers, electronic scanners, and computers; look up products and prices as needed and scan the correct barcodes.
Maintain checkout equipment and ensure supplies such as register paper and paper bags are available.
Suggestively sell items and monitor merchandise brought to the register to ensure guests are charged accurately.
Redeem coupons, weigh produce when required, and ask guests to answer pin pad questions themselves.
Check acceptable identification and follow required sign-in procedures when needed to ensure legal sales.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and accurate change.
Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
Record transaction totals, call for cash drops when the till limit is reached, and count down the drawer and prepare the final drop at the end of the shift.
Keep the work area clean and neat, avoid overstocking the counter, and perform other assigned cleaning tasks, including restroom cleaning if required.
Answer guest questions, provide information, and resolve complaints courteously and respectfully when appropriate.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory as needed.
Carry out management directives, work cooperatively with the team, prioritize tasks, manage stress, and complete assignments with care and attention to detail.
Follow company and OSHA safety regulations and meet attendance and timeliness expectations.
Stand for most of the shift, with occasional bending and walking; handle, reach for, and lift items; regularly lift up to 25 pounds and occasionally lift 50 pounds or more, and occasionally push or pull 50–100 pounds or more.
Maintain physical attendance according to the schedule set by management.