Front End Associate/Cashier - Part Time

SPECS FAMILY PARTNERS LTD•San Antonio, TX
•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role involves greeting and assisting guests, operating registers and scanners, processing payments, ensuring correct pricing, bagging merchandise, and maintaining a clean and well-stocked checkout area. Associates may answer questions, handle guest concerns, assist with carry-outs, stock shelves, check price tags, and help prepare for inventory. They are expected to follow company policies and safety regulations, demonstrate teamwork and professionalism, and complete management-assigned tasks. The position requires attendance according to a schedule that may vary with business needs and work in a fast-paced customer-service environment.

Requirements

  • Must be over 21 years of age to work at Spec's, as stated in the posting.
  • Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos.
  • Ability to communicate with and understand coworkers and guests.
  • Ability to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
  • Ability to apply common-sense understanding to written, oral, or diagrammed instructions.
  • Responsible, reliable, and committed to providing extraordinary service; patient, friendly, outgoing, and able to work independently with a strong work ethic.
  • Ability to manage stress in a fast-paced environment, prioritize tasks, and complete assignments in a timely manner.
  • Must be available for up to 25 hours per week as a part-time employee; scheduling is based on business needs.
  • Must be available to work any shift on Friday or Saturday and be available for at least 80% of all shifts each week.
  • Must meet the physical demands of the position, including standing, walking, bending, climbing, balancing, handling and lifting items, lifting up to 25 pounds regularly and up to 50 pounds or more occasionally, and pushing or pulling 50–100 pounds or more occasionally.
  • Must have the vision abilities needed for the role, including close vision, depth perception, and ability to adjust focus.
  • Must attend work physically according to management's schedule, which may vary from week to week.

Nice To Haves

  • Previous cashiering experience.
  • High school diploma or GED.
  • Previous retail or customer-service experience.
  • Familiarity with cash-handling procedures.
  • Strong communication skills, including phone etiquette.
  • Bilingual skills.

Responsibilities

  • Demonstrate the company's mission statement and core values, and maintain the required uniform standard.
  • Greet guests and follow the applicable Guest Services script, including offering promotions, add-on items, and the charity-of-the-month opportunity where applicable.
  • Operate cash registers, electronic scanners, and computers; look up products and verify pricing by scanning the correct barcode.
  • Suggestively sell products and monitor merchandise brought to the register to ensure guests are charged accurately.
  • Redeem coupons, weigh produce when required, and direct guests to answer pin-pad questions themselves.
  • Check acceptable identification and use the required sign-in process when necessary to make legal sales.
  • Accept cash, checks, debit cards, credit cards, and gift cards; issue receipts and accurate change.
  • Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
  • Record transaction totals, call for cash drops when the till limit is reached, and count down the drawer and prepare the final drop at the end of the shift.
  • Keep the checkout area clean and organized, avoid overstocking the counter, and ensure register paper, bags, and other checkout supplies are available.
  • Answer guest questions, provide information, and resolve complaints courteously and respectfully when appropriate.
  • Avoid unnecessary coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
  • Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory as needed.
  • Follow management directives, complete assigned projects, and work cooperatively with the team while prioritizing tasks and managing stress.
  • Comply with company and OSHA safety regulations.
  • Maintain reliable attendance and punctuality, and work according to the schedule set by management.

Benefits

  • Spec's pays for time spent taking the TABC course, up to three hours.
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