Front End Associate/Cashier - Part Time

SPECS FAMILY PARTNERS LTD•Brownsville, TX

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service during checkout. The role involves assisting guests with purchases, processing transactions, maintaining the checkout area, and helping ensure a positive shopping experience. Employees are expected to follow company values and uniform standards, provide friendly and professional service, and carry out management directives. This is a part-time position of up to 25 hours per week, with scheduling based on business needs. Employees must be available for any shift on Friday or Saturday and for at least 80% of shifts each week. Work outside scheduled hours requires District Manager approval. The position requires physical attendance on a management-created schedule that may vary week to week. The role requires standing for most of a shift, walking and bending, and occasional climbing and balancing. Employees regularly lift or move up to 25 pounds and occasionally lift or move 50 pounds or more, and may occasionally push or pull 50–100 pounds or more. The work environment is described as fun and positive, with possible exposure to outside weather conditions and usually moderate noise. Applicants must be over age 21 under state law and maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers Permit is also required. Spec's provides course access and pays for up to three hours spent completing the TABC course, while deducting the course cost from the employee's paycheck.

Requirements

  • Must be over 21 years of age under state law.
  • Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
  • Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
  • Ability to apply common-sense understanding to follow written, oral, or diagrammed instructions.
  • Responsible, reliable, and committed to providing extraordinary service, with patience, friendliness, an outgoing personality, self-direction, and a strong work ethic.
  • Ability to stand, walk, bend, climb, balance, communicate, and understand; use arms, hands, and fingers to handle, reach, and lift; and meet the described lifting, pushing, and pulling demands.
  • Ability to meet required vision demands, including close vision, depth perception, and adjusting focus.
  • Must attend work according to a schedule set by management and maintain timeliness.
  • Must be available for any shift on Friday or Saturday and for 80% or more of weekly shifts.

Nice To Haves

  • Previous cashiering experience; the employer is willing to train candidates who are willing to learn.
  • High school diploma or GED, though experience may be considered instead.
  • Previous retail or customer service experience.
  • Familiarity with cash-handling procedures.
  • Knowledge of basic math for cash transactions.
  • Strong communication skills, including phone etiquette.
  • Bilingual skills.

Responsibilities

  • Demonstrate the company mission statement and core values and comply with uniform standards.
  • Greet guests warmly and follow the applicable Guest Services script, including offering discounts, add-on items, charity donations, and thanks where applicable.
  • Operate cash registers, electronic scanners, computers, and related equipment; look up products and verify correct pricing and barcodes.
  • Suggestively sell products and monitor merchandise brought to the register to ensure guests are charged accurately.
  • Redeem coupons and weigh produce when required; ask guests to answer pin-pad questions themselves.
  • Check identification and use required sign-in procedures when needed to ensure legal sales.
  • Accept cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change, and accurately count change back to guests.
  • Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
  • Record transaction totals, call for cash drops when till limits are reached, and count down the drawer and prepare the final drop at shift end.
  • Keep the checkout area clean and neat, avoid overstocking the counter, and ensure supplies such as register paper and bags are available.
  • Answer guest questions, provide information, and resolve complaints courteously when appropriate.
  • Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
  • Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory as needed.
  • Follow safety regulations, including company and OSHA requirements, and complete other management-assigned tasks, which may include restroom cleaning.
  • Work reliably and punctually, manage time and priorities, cooperate with the team, and handle a fast-paced environment.

Benefits

  • The company pays employees for up to three hours spent completing the TABC course.
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