Front End Associate/Cashier - Part Time

SPECS FAMILY PARTNERS LTD•Kemah, TX
•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role assists guests with purchases, handles cash and other payment transactions, maintains the checkout area and store appearance, and supports store operations. The position is part-time, with scheduling based on business needs and up to 25 hours per week. Employees must be available to work any shift on Friday or Saturday and at least 80% of shifts each week. The associate greets guests, follows the applicable Guest Services script, operates registers and scanners, ensures correct pricing, processes payments and coupons, and bags merchandise appropriately. The role also involves answering guest questions, resolving complaints when appropriate, stocking shelves, assisting with carry-outs and inventory, maintaining checkout supplies and cleanliness, and following management directives and safety regulations. Employees must be over age 21 under state law and maintain a valid TABC Beverage Sellers Permit; a Food Handlers Permit may also be required in some cases.

Requirements

  • Must be over age 21 to work at Spec's, according to the posting's statement of state law.
  • Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
  • Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals and calculate discounts and percentages.
  • Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
  • Responsible, reliable, and committed to providing extraordinary service; patience, friendliness, an outgoing personality, initiative, and a strong work ethic are needed.
  • Ability to complete assignments in a timely fashion, manage time, prioritize tasks, work cooperatively, and manage stress in a fast-paced environment.
  • Ability to meet the physical demands of the role, including standing, walking, bending, climbing, balancing, handling and reaching, lifting up to 25 pounds regularly and up to 50 pounds or more occasionally, and pushing or pulling 50–100 pounds or more occasionally.
  • Ability to meet the position's vision and communication demands, including close vision, depth perception, and adjusting focus.
  • Must meet scheduled physical attendance requirements; schedules may vary according to business needs.
  • Part-time schedule is up to 25 hours per week; must be available to work any shift on Friday or Saturday and at least 80% of all shifts each week.
  • Previous cashiering, retail, or customer-service experience and familiarity with cash handling procedures and basic math for cash transactions are relevant to the role.
  • Strong communication skills, including phone etiquette.

Nice To Haves

  • Previous cashiering experience.
  • High school diploma or GED.
  • Previous retail or customer-service experience.
  • Familiarity with cash handling procedures.
  • Knowledge of basic math for cash transactions.
  • Bilingual skills.

Responsibilities

  • Demonstrate the company mission and core values and maintain the required uniform standard.
  • Greet guests warmly and follow the applicable Guest Services script, including offers and requests specified for Spec's locations.
  • Operate cash registers, electronic scanners, and computers; look up product UPC codes or prices as needed and scan correct barcodes.
  • Suggestively sell items and offer add-on items, including the charity of the month.
  • Monitor merchandise brought to the register and ensure guests are charged for accurate quantities.
  • Redeem coupons and weigh produce when required.
  • Prompt guests to answer pin pad questions themselves and never answer those questions for them.
  • Check acceptable identification and use the required sign-in procedure when needed to ensure legal sales.
  • Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and change and accurately count change back to guests.
  • Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
  • Compute and record transaction totals on the daily record sheet; call for a cash drop when the limit is reached; count down the drawer and prepare the final drop at shift end.
  • Keep the work area clean and neat, avoid overstocking the counter, and keep checkout supplies such as register paper and paper bags stocked.
  • Answer guest questions and provide information; resolve guest complaints with courtesy and respect when appropriate.
  • Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
  • Stock shelves and check price tags as needed; prepare assigned areas for inventory and assist with inventory when needed.
  • Carry out management directives, complete tasks carefully, cooperate with the team, prioritize work, and manage stress in a fast-paced environment.
  • Follow company and OSHA safety regulations and complete other management-assigned tasks, which may include restroom cleaning.
  • Meet attendance and timeliness expectations and attend work in person according to the management-set schedule.

Benefits

  • The company will pay for time spent taking the TABC course, up to three hours; the course cost will be deducted from the employee's paycheck.
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