Front End Associate/Cashier - Part Time

SPECS FAMILY PARTNERS LTD•Lubbock, TX
•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role involves greeting and assisting guests, operating a register or electronic scanner, handling payments, maintaining an accurate till, bagging merchandise, and keeping the checkout area clean and stocked. Associates may also stock shelves, check price tags, assist with carry-outs and inventory, and respond to guest questions or complaints. The position requires reliable attendance, teamwork, attention to detail, and the ability to work in a fast-paced environment. Employees must be over age 21 to work at Spec's and must maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers Permit is also required. The employer states it will pay for up to three hours spent taking the TABC course and deduct the course cost from the employee's paycheck. This is a part-time position of up to 25 hours per week. Employees must be available to work any shift on Friday or Saturday and available for at least 80% of shifts each week. Schedules may vary according to business needs. The work environment is described as fun and positive, with usually moderate noise and possible exposure to outside weather conditions while serving guests.

Requirements

  • Must be over 21 years of age to work at Spec's.
  • Maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
  • Ability to perform basic arithmetic, including calculations with whole numbers, fractions, decimals, discounts, and percentages.
  • Responsible, reliable, patient, friendly, outgoing, and committed to providing extraordinary service.
  • Self-starter with a strong work ethic who completes assignments in a timely manner and looks for additional tasks.
  • Ability to apply common-sense understanding to written, oral, or diagrammed instructions.
  • Ability to stand, walk, bend, climb, and balance; use arms, hands, and fingers to handle, reach, and lift; and communicate and understand others.
  • Ability to lift or move up to 25 pounds regularly and up to 50 pounds or more occasionally, and push or pull 50–100 pounds or more occasionally, using proper techniques and tools.
  • Close vision, depth perception, and ability to adjust focus.
  • Physical attendance according to a management-set schedule that may vary with business needs.
  • Availability to work any shift on Friday or Saturday and at least 80% of shifts each week.

Nice To Haves

  • Cashiering experience; the employer is willing to train applicants who are willing to learn.
  • High school diploma or GED.
  • Previous retail or customer service experience.
  • Familiarity with cash-handling procedures.
  • Strong communication skills, including phone etiquette.
  • Bilingual skills.

Responsibilities

  • Demonstrate the company mission and core values and maintain the required uniform standard.
  • Greet guests warmly and follow the applicable Guest Services script, including offering promotions, add-on items, and the charity of the month where applicable.
  • Operate cash registers, electronic scanners, computers, and related equipment; look up products and verify correct pricing.
  • Monitor merchandise at checkout to ensure guests are charged for accurate quantities.
  • Redeem coupons, weigh produce when required, and ask guests to answer pin pad questions themselves.
  • Check acceptable identification and follow required procedures to ensure legal sales.
  • Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and change, and accurately count change back to guests.
  • Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
  • Record transaction totals, call for cash drops when the till limit is reached, and count down the drawer and prepare the final drop at the end of the shift.
  • Keep the checkout area clean and neat, avoid overstocking the counter, and ensure supplies such as register paper and bags are available.
  • Answer guest questions, provide information, and resolve complaints courteously when appropriate.
  • Avoid conversations with coworkers when guests are present and avoid personal cell phone use on the sales floor.
  • Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory when needed.
  • Carry out management directives, complete tasks carefully, cooperate with the team, and prioritize work effectively.
  • Follow company and OSHA safety regulations and complete other management-assigned tasks, which may include restroom cleaning.
  • Maintain required attendance and punctuality and work only scheduled hours unless approved by the District Manager.

Benefits

  • The employer will pay for up to three hours of time spent completing the TABC course; the cost of the course will be deducted from the employee's paycheck.
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