Front End Associate/Cashier -- Retail - Part Time - Seasonal

SPECS FAMILY PARTNERS LTD•El Paso, TX

1d•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role includes greeting and assisting guests, operating checkout equipment, processing transactions and payments, suggesting additional items, bagging merchandise, and maintaining a clean, orderly checkout area. Associates may also stock shelves, check price tags, assist with carry-outs and inventory, answer questions, and address guest complaints courteously. The position requires following company and OSHA safety rules, management directives, attendance expectations, and applicable procedures for legally completing sales. State law requires employees at Spec's to be over 21. A valid TABC Beverage Sellers Permit must be maintained; in some cases, a Food Handlers Permit is also required. The company provides access to the TABC course and pays for up to three hours of course time, but deducts the course cost from the employee's paycheck. The position is seasonal and part-time, with part-time work defined as up to 25 hours per week. Employees must be available to work any shift on Friday or Saturday and at least 80% of shifts each week. Schedules may vary based on business needs, and working outside scheduled hours requires District Manager approval. The work environment is described as fun and positive, with moderate noise and possible exposure to outdoor weather while serving guests. The job involves regular standing, walking, and bending; occasional climbing and balancing; lifting up to 25 pounds regularly and 50 pounds or more occasionally; and occasionally pushing or pulling 50–100 pounds or more.

Requirements

Must be over the age of 21 to work at Spec's.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
Ability to apply common-sense understanding to carry out written, oral, or diagram-form instructions.
Responsible, reliable, and committed to providing exceptional service; patient, friendly, outgoing, and able to take initiative and complete assignments promptly.
Ability to meet the physical demands of the job, including standing, walking, bending, climbing, balancing, lifting up to 25 pounds regularly and 50 pounds or more occasionally, and pushing or pulling 50–100 pounds or more occasionally.
Ability to communicate and understand, see products and payment methods, and meet the position's close-vision, depth-perception, and focus-adjustment requirements.
Physical attendance according to a management-set schedule that may vary with business needs.
Part-time employees work up to 25 hours per week and must be available for any shift on Friday or Saturday and for at least 80% of shifts each week.

Nice To Haves

Previous cashiering experience; the employer is willing to train applicants who are willing to learn.
High school diploma or general education degree (GED), though experience may be considered in place of formal education.
Previous retail or customer service experience.
Familiarity with cash handling procedures.
Knowledge of basic math for cash transactions.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company mission statement and core values, and maintain the required uniform standard.
Greet guests warmly and follow the applicable Guest Services script, including offering discounts, loyalty options, add-on items, charitable giving opportunities, and thanks where applicable.
Operate registers, scanners, and computers; look up products and prices; and scan the correct barcode to ensure accurate pricing.
Suggestively sell items and monitor merchandise brought to the register to ensure guests are charged accurately.
Redeem coupons and weigh produce when required.
Ask guests to read and answer pin pad questions themselves.
Check acceptable identification and follow required procedures to ensure legally compliant sales.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change; and accurately count change back to guests.
Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
Record transaction totals on the daily record sheet, call for cash drops when the limit is reached, and count down the drawer and prepare the final drop at the end of a shift.
Keep the work area clean and neat, avoid overstocking the counter, and keep checkout supplies such as register paper and bags stocked.
Answer guest questions, provide information, and resolve complaints courteously and respectfully when appropriate.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory as needed.
Carry out management directives, complete assigned work carefully, cooperate with the team, manage time and priorities, and handle a fast-paced environment.
Follow Specs Family Partners and OSHA safety regulations and complete other projects and tasks assigned by management, which may include restroom cleaning.
Maintain required attendance and timeliness and follow the schedule set by management.