Planet Fitness Stadium Ave - FT Front Desk - M-F 2-10pm
About The Position
Planet Fitness on Stadium Ave. is hiring two full-time Front Desk Team Members who are energetic, enthusiastic, and passionate about health and fitness. The role involves communicating with members and team members in person, by phone, and in writing; following verbal instructions and written scripts for member services; using technology to assist members; and maintaining the club and its amenities. Team members must become certified in CPR and AED training, perform CPR and use the AED when needed, and understand and demonstrate exercise equipment to members. The position requires a service-oriented approach, reliability, basic computer proficiency, strong communication skills, and the ability to work the stated schedule and potentially other shifts as needed. The regular schedule is Monday through Friday, 2:00 p.m. to 10:00 p.m. The role is based at the Planet Fitness location on Stadium Ave. Physical requirements include standing and walking for extended periods, communicating, repetitive movements and reaching, climbing, balancing, stooping, kneeling, crouching, crawling, bending, and twisting, and occasionally lifting, pushing, or pulling objects weighing up to 50 pounds.
Requirements
- Minimum high school diploma or equivalent.
- Basic computer proficiency.
- Service-oriented and able to resolve member concerns.
- Upbeat attitude.
- Punctuality and reliability.
- Initiative and strong communication skills.
- Ability to work a flexible schedule, which may include nights, weekends, and holidays.
- Ability to stand and walk for long periods; talk and hear; handle or feel objects with hands and fingers; repetitively reach, climb, balance, stoop, kneel, crouch, crawl, bend, and twist; and occasionally lift, push, and pull objects weighing up to 50 pounds.
Responsibilities
- Communicate with members and team members in person, by phone, and in writing.
- Follow verbal communication and instructions from members, team members, and supervisors.
- Follow written communications, including prepared scripts for information calls, tours, cancellations, and rate reviews.
- Use different types of technology to service members.
- Obtain CPR and AED certifications; perform CPR and use the AED machine.
- Understand exercise equipment and demonstrate its use to members.
- Clean and maintain restrooms, locker areas, showers, Black Card Spa amenities, the entryway, club floor, and exercise equipment.
- Perform cleaning tasks including mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.
- Comply with safety and sanitization guidelines.
- Perform other assigned duties.
Benefits
- Flexible work schedules
- Same-day pay
- Paid time off
- Promotional opportunities
- Free PF Black Card Membership, including access to any gym with a free guest and amenities such as free tanning, hydromassage, and total body enhancement
- Free CPR and trainer certifications
- Retirement savings program with a 4% company match
- Free Employee Assistance Program
- Health, dental, and vision insurance
- Life insurance
- Short- and long-term disability
- Volunteer opportunities in the local community
- Fun, judgment-free environment
- Some benefits are exclusive to full-time team members
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
