Front desk FT needed- M-F 8a-4p

Life Care Services•Lewis Center, OH

About The Position

The Avalon of Lewis Center is recruiting a hospitality-focused Concierge to serve as the first point of contact for residents, guests, prospective employees, suppliers, vendors, and outside service providers. The Concierge greets visitors warmly and professionally and helps ensure that people feel welcomed and appropriately served. This position has a set schedule of 8:00 a.m. to 4:00 p.m., Monday through Friday. Pay starts at $16, depending on experience. Benefits are available and vary by employment status.

Requirements

  • High school diploma or GED.
  • Familiarity with Microsoft Office Suite products.
  • Excellent telephone communication skills.

Responsibilities

  • Meet and greet residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner.
  • Provide ongoing telephone coverage.
  • Address issues raised by residents, guests, vendors, and suppliers while meeting organizational objectives and helping individuals feel appropriately served; prevent difficult situations from escalating.
  • Accept delivery packages, record receipt in a log book, and notify the resident recipient.
  • Prepare maintenance work orders requested by residents and staff.
  • Assist the Business Office Manager with projects and assignments.
  • Follow the stated hospitality promises, including courteous and respectful treatment, timely listening and responses, attention to detail, accountability, professionalism, and making people feel important.

Benefits

  • Health benefits beginning the first of the month following 30 days of continuous employment, subject to eligibility.
  • Vision insurance.
  • Dental insurance.
  • Life insurance.
  • Retirement plan/401(k).
  • Tuition reimbursement.
  • PTO and sick time off.
  • Holiday pay.
  • Free meal for staff.
  • Employee Recognition Program.
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