Front Desk/Talent Managment Student

OSU Oregon State University•Corvallis, OR

3d•Onsite

About The Position

The Oregon State University Foundation is seeking a student to support its Talent Management Team and provide backup coverage for the Foundation’s front desk. The position greets visitors, answers and transfers phone calls, and supports Foundation staff with front desk operations. It also assists with Foundation-wide events and activities, recruitment, and special projects. The role is based at the OSU Foundation’s Corvallis office. The schedule is part-time and flexible, set each term according to the student’s availability and coverage needs. The posting describes the schedule as up to 10–15 hours per week and elsewhere as up to 15–20 hours per week; the recruitment notice also states a maximum of 24 hours per week. Work is generally Monday through Friday between 8:00 AM and 5:00 PM, with morning availability preferred. The Foundation’s Core Work Days program describes a hybrid approach for Foundation employees, but this position is identified as on-site in the Corvallis office. Students develop career-readiness competencies in communication, critical thinking, teamwork, technology, and leadership. The position requires general knowledge of office practices, strong computer and organizational skills, sound judgment and integrity, and the ability to work effectively with people from diverse backgrounds. The work includes manual labor and carrying items weighing 5–20 pounds.

Requirements

Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study.
Must meet applicable academic standing and minimum enrollment requirements; students on academic suspension are ineligible.
Must have a general understanding of office practices.
Must have strong computer skills, including proficiency with Microsoft Office (Word, Excel, Teams, and PowerPoint), and experience with databases or CRM systems.
Ability to research information using multiple electronic and paper files.
Strong organizational, oral communication, interpersonal, and detail-oriented skills.
Ability to build professional relationships with colleagues at the OSU Foundation, OSU Alumni Association, and OSU.
Ability to work flexibly and collaboratively in a fast-paced, goal-oriented environment.
Ability to apply creative and entrepreneurial thinking and sound judgment.
Knowledge of appropriate research techniques and methods.
Demonstrated sound judgment and high integrity, especially when handling confidential information.
Customer-service orientation and a positive, proactive attitude.
Ability to handle interpersonal relationships maturely, thoughtfully, and empathetically, including working with individuals from diverse backgrounds.
Ability to perform manual labor and carry 5–20 pounds.

Responsibilities

Provide front desk coverage during breaks and lunch periods.
Greet the public, donors, faculty, trustees, visitors, and OSU Foundation staff in person and by phone.
Serve as the first contact for Foundation employees’ callers and visitors, and keep staff informed about visitors, calls, and faxes.
Answer the multi-line phone system; transfer calls, direct callers to voicemail, or take and deliver accurate messages, including forwarding overnight voicemail messages as appropriate.
Follow front desk procedures for opening and closing the lobby as needed.
Walk through conference rooms at least once a day to ensure they are neat, clear of clutter, wiped down, and ready for use.
Maintain the Foundation Board room and help arrange it for events and activities.
Ensure the Hop’s Café, exercise room, catering kitchen, and Christensen Library are neat, clutter-free, and ready for use.
Process incoming and outgoing mail, including preparing campus mail and express mailings, receiving and sorting mail, and distributing mail to individual mailboxes.
Prepare the Ochoco conference room for candidate interviews, including wiping it down and providing water and snacks as needed.
Greet candidates and ensure they are welcomed and have what they need before interviews.
Order supplies as needed or requested.
Support the Talent Management Team with recruitment, Foundation-wide events and activities, and special projects as assigned.