Front Desk Supervisor - Hospitality

Red Tail Acquisitions • Pescadero, CA

20d • $0 - $24 • Onsite

About The Position

The Front Office Supervisor II (Campground) is responsible for overseeing the front office / front desk team of the Campground and ensuring that each guest is treated with the highest standard of service. Their duties include but are not limited to scheduling the front office / front desk staff for the Campground, Activities Center, and General Store, supervising daily shifts, responding to guest complaints or requests, communicating between departments, and leading continuing Campground front office / front desk training, assisting the management team with daily tasks.

Requirements

• 2-4 years hotel/restaurant supervisory experience
• Training skills, must have the ability to assess skill level of employees and modify training as needed.
• Strong mentoring skills: must have the ability to mentor employees through role modeling, supervision and feedback.
• Excellent communication and organizational skills.
• Professional demeanor
• Proficient computer skills, including: Word, Excel and PowerPoint.
• Must be able to work on feet for extended periods
• Must be able to work a flexible work schedule including evenings, weekends and holidays.

Nice To Haves

• Associates Degree in a hospitality or business-related field.
• BS degree in Hospitality Management preferred.

Responsibilities

• Scheduling the front office / front desk staff for the Campground, Activities Center, and General Store
• Supervising daily shifts
• Responding to guest complaints or requests
• Communicating between departments
• Leading continuing Campground front office / front desk training
• Assisting the management team with daily tasks

Benefits

• Company paid employee only health insurance
• Vacation and sick time
• Company paid holidays
• Life insurance
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree