Front Desk Staff

The Risher Companies • Fulshear, TX

6d

About The Position

We are seeking a service-oriented, positive, and hardworking individual with an interest in health and fitness who is reliable, organized, forward-thinking, and an effective problem solver with exceptional interpersonal skills. The role focuses on ensuring that guests and members have an exceptional experience in the Fitness Center. Staff monitor the facility, enforce its rules and policies, learn the correct use of available weight machines and equipment, and provide assistance when needed. They also perform opening and closing duties, provide customer service, apply risk management skills, and help maintain the Fitness Center.

Shift hours vary between 7 a.m. and 10 p.m. on weekdays and 8 a.m. and 7 p.m. on weekends, with most staffing needs in the evenings.

Requirements

• Open availability for weekday evenings and both morning and evening availability on weekends.
• Strong interpersonal and communication skills, including telephone etiquette.
• Strong customer service focus.
• Ability to communicate rules and regulations to members.
• Ability to handle conflict and confrontation well.
• Ability to understand and follow oral and written instructions.
• Ability to handle job responsibilities independently.
• Ability to multitask, work independently and with a team, and perform detail-oriented functions.
• Ability to maintain regular attendance and be punctual.
• Team-oriented attitude and a positive outlook.
• Must be 18 years or older.
• Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification.
• Ability to lift and carry a minimum of 45 pounds.

Responsibilities

• Greet members and guests as they enter and leave the Fitness Center.
• Maintain the cleanliness and organization of workout equipment, machines, and lobby areas.
• Know how to correctly use and adjust the machines.
• Perform opening and closing procedures for each shift.
• Know the services offered.
• Restock locker room supplies and towel services.
• Perform administrative duties.
• Ensure residents adhere to Fitness Center policies at all times.
• Answer incoming calls professionally and efficiently.
• Monitor the Fitness Center and enforce its rules and policies.
• Provide assistance with weight machines and equipment when needed.
• Provide customer service and apply risk management skills.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed