Front Desk Staff
About The Position
The Fitness Staff member’s priority is ensuring that guests and members have an exceptional experience in the Fitness Center. The role monitors the Fitness Center and enforces its rules and policies. Staff must learn how to correctly use the available weight machines and equipment and provide assistance when needed. They must also perform opening and closing duties, provide customer service, apply risk management skills, and maintain the Fitness Center. This position provides weekday and weekend shift coverage. Staff must be available for shifts between 8:00 a.m. and 5:00 p.m. on Saturdays and from 1:00 p.m. to 5:00 p.m. on Sundays.
Requirements
- Must be at least 18 years of age.
- Strong interpersonal and communication skills, including telephone etiquette.
- Strong customer service focus.
- Ability to communicate rules and regulations to members.
- Ability to handle conflict or confrontation well.
- Ability to understand and follow oral and written instructions.
- Ability to handle job responsibilities independently.
- Ability to multitask, work independently and with a team, and perform detail-oriented functions.
- Ability to maintain regular attendance and be punctual.
- Must be available for shifts between 8:00 a.m. and 5:00 p.m. on Saturdays and 1:00 p.m. to 5:00 p.m. on Sundays.
Responsibilities
- Greet members and guests as they enter and leave the Fitness Center.
- Maintain the cleanliness and organization of workout equipment, machines, and lobby areas.
- Know how to correctly use and adjust the machines.
- Perform opening and closing procedures during shifts.
- Learn about the services offered.
- Restock locker room supplies and provide towel services.
- Perform administrative duties.
- Ensure residents adhere to Fitness Center policies at all times.
- Answer incoming calls professionally and efficiently.
- Monitor the Fitness Center and enforce its rules and policies.
- Provide assistance with weight machines and equipment when needed.
- Provide customer service, apply risk management skills, and maintain the Fitness Center.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
