Front Desk Service Motivator Opening Shift

Gold's Gym Washington • Kirkland, WA

1d • $17 - $18 • Onsite

About The Position

The opening Service Motivator is the first person members see each morning and is responsible for setting a positive tone, creating memorable member and guest experiences, and guiding guests toward joining the gym. Both service and membership growth are expected each shift. Full training is provided, and the role can offer a path toward management.

The position is part-time and hourly, located at 11133 120th Ave NE, Kirkland, WA. The opening shift begins at 4:35 a.m. and combines weekdays and weekends. Compensation is $17.13–$18.00 per hour, based on experience. The work environment involves being on your feet throughout the shift and moving around the club, with morning member traffic, music, and equipment noise.

Requirements

• Friendly, positive, and genuinely motivated to help people.
• Comfortable talking with anyone, in person and by phone.
• Able to manage multiple tasks and stay composed during busy periods.
• Comfortable using computers and basic software.
• Dependable and punctual.
• Available for early mornings, including some weekends and holidays.
• High school diploma or equivalent, or currently enrolled.
• Must be CPR/AED certified or willing to obtain CPR certification within 30 days of employment.

Responsibilities

• Greet every member by first name and every guest with a smile.
• Maintain front desk security by ensuring every member and guest is checked in.
• Create memorable experiences for members and guests.
• Answer phone calls and questions about the club and its services.
• Lead tours and help guests choose a membership that fits their goals.
• Enroll new members and introduce personal training and other club services.
• Follow up with guests after their visits.
• Open the club on schedule and complete all opening procedures.
• Review the previous evening's shift log and ensure the club is clean, stocked, and ready before members arrive.
• Process retail and membership transactions.
• Assist members with account and billing questions, escalating issues to management as needed.
• Log maintenance needs and report safety concerns or incidents to management.
• Support additional duties as needed.

Benefits

• Opportunity for advancement and opportunities to progress into management.
• Training and development; full training is provided.
• Employee discounts.
• Complimentary membership at all Gold's Gym PNW clubs, including tanning, red light therapy, and guest privileges.
• Paid sick leave.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED