Front Desk Service Motivator Opening Shift

Gold's Gym Washington•Woodinville, WA
•$17 - $18•Onsite

About The Position

The opening Service Motivator is the first person members see each morning and is responsible for setting a welcoming, energetic tone. The role focuses on creating memorable experiences for members and guests while guiding prospective members toward joining the gym. Full training is provided, and the position can offer a path to management. The company values motivating, authentic, and passionate interactions. This is a part-time, hourly role with an opening shift beginning at 4:35 a.m. The schedule combines weekdays and weekends. The position is based at 18600 Woodinville-Snohomish Rd, Suite 100, Woodinville, WA.

Requirements

  • Friendly, positive, and genuinely motivated to help people.
  • Comfortable talking with people in person and by phone.
  • Able to manage multiple tasks and remain composed during busy periods.
  • Comfortable using computers and basic software.
  • Dependable and punctual.
  • Available for early mornings, including some weekends and holidays.
  • High school diploma or equivalent, or currently enrolled.
  • Must be CPR/AED certified or willing to obtain CPR certification within 30 days of employment.

Responsibilities

  • Greet members by first name and welcome guests with a smile.
  • Maintain front desk security by ensuring every member and guest is checked in.
  • Create memorable experiences for members and guests.
  • Answer phone calls and questions about the club and its services.
  • Lead club tours and help guests choose memberships that fit their goals.
  • Enroll new members and introduce them to personal training and other club services.
  • Follow up with guests after their visits.
  • Open the club on schedule and complete opening procedures.
  • Review the previous evening’s shift log and ensure the club is clean, stocked, and ready before members arrive.
  • Process retail and membership transactions.
  • Assist members with account and billing questions, escalating issues to management when needed.
  • Log maintenance needs and report safety concerns or incidents to management.
  • Support additional duties as needed.

Benefits

  • Opportunity for advancement and progression into management.
  • Training and development; full training is provided.
  • Employee discounts.
  • Complimentary membership at all Gold's Gym PNW clubs, including tanning, red light therapy, and guest privileges.
  • Paid sick leave.
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