Front Desk Security Officer Part-Time

Securitas • Iowa City, IA

4d • Onsite

About The Position

The Front Desk Security Officer helps maintain a safe and secure environment by monitoring premises, controlling access, and patrolling assigned locations. The role preserves order by enforcing site regulations and directives related to personnel, visitors, and the area. It is customer-service driven and includes frequent interaction with client employees and guests.

Duties include conflict resolution and de-escalation, identifying and reporting safety issues, hazardous conditions, or suspicious activity, following post orders, and completing assigned rounds. The officer also performs front desk and access-control duties, such as creating visitor badges and answering phones, provides information and customer service, uses technology devices throughout the shift, conducts property tours, and completes other similar tasks as required by the assigned site.

The position is based in Iowa City, Iowa, pays $19.00 per hour, and is scheduled Tuesdays and Wednesdays from 5:00 a.m. to 1:00 p.m.

Requirements

• Must be at least 18 years old.
• High school diploma or GED required.
• Above-average computer and technology skills.
• Excellent customer service and team leadership skills.
• Ability to work independently.
• Ability to remain calm and professional in stressful situations.
• Strong attention to detail and ability to remain vigilant throughout the shift.
• Professional demeanor.
• Ability to respond to emergencies with rapid and effective judgment and appropriate escalation.
• Willingness to participate in pre-employment screening, including a drug screen and background investigation.

Nice To Haves

• Security, law enforcement, or military experience is a plus.
• Receptionist, hospitality, or retail background is identified as a good fit.

Responsibilities

• Monitor premises, control access, and patrol assigned locations to help maintain a safe and secure environment.
• Preserve order by enforcing client-site regulations and directives concerning personnel, visitors, and the area.
• Resolve conflicts and de-escalate situations.
• Identify and report safety issues, hazardous conditions, and suspicious activity.
• Follow post orders and complete assigned rounds.
• Perform front desk and access-control duties, including creating visitor badges and answering phones.
• Provide customer service and information to client employees and guests.
• Use technology devices throughout the shift.
• Conduct tours of the property.
• Carry out other tasks and duties of a similar nature and scope as required for the assigned site.
• Respond to emergencies with rapid and effective judgment and appropriate escalation.

Benefits

• Medical, dental, and vision options
• 401(k) options
• Life, AD&D, and disability insurance
• Telemedicine appointments
• Paid time off
• Free uniforms
• Paid training
• Weekly pay
• Employee assistance program
• DailyPay access program
• Discounts on childcare, pet care, vehicles, cell phones, travel, and other services

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED