Front Desk/Sales Associate - Tyler, Tx

StretchLab•Tyler, TX

21h

About The Position

StretchLab Tyler is seeking a high-energy, passionate, sales-motivated, and coachable individual who enjoys the community and brand. The Front Desk/Sales Associate assists the General Manager and creates a welcoming environment for clients while driving membership and service sales. The role combines customer service, sales, and administrative tasks to ensure a smooth, positive experience for every guest. Fitness knowledge or background is preferred but not required.

Requirements

Excellent sales, communication, and customer service skills.
Goal-oriented, with the ability to achieve membership sales goals.
Ability to work under pressure and meet tight deadlines.
Proficient computer skills.
Ability to make phone calls throughout the shift.
Daily and/or occasional travel may be required.

Nice To Haves

A flexible schedule is preferred but not required.
Fitness knowledge or background is preferred but not required.

Responsibilities

Assist the General Manager with lead generation, follow-up, and closing sales.
Greet clients and guests in a friendly and professional manner.
Manage front desk operations, including check-ins, scheduling, and phone calls.
Convert inquiries into memberships or sessions.
Educate clients about services, memberships, and promotions.
Book introductory sessions.
Follow up with leads and prospects.
Process payments.
Assist with studio cleanliness and organization.
Present available services to current or prospective members.
Book quality appointments to achieve monthly sales quotas and follow up with leads and missed introductory classes.
Support team marketing events, including pop-ups, health fairs, marathons, and community events, to promote the club.
Perform other duties as assigned.