Broista – Tyler, TX

Dutch Bros•Tyler, TX

About The Position

The Broista is the face of Dutch Bros Coffee, delivering friendly, efficient service in a fast-paced, high-energy shop. The role involves connecting with customers, helping them navigate the menu, preparing high-quality drinks, and creating a positive experience while working closely with the crew. The work is physically demanding and may involve standing and moving for shifts of up to 10 hours, working in varied weather, and lifting, pushing, pulling, or carrying up to 65 pounds. Dutch Bros provides training, certifications, and knowledge tests to help employees meet its standards. The position offers a base pay of $10.00 per hour plus tips, which are variable; the posting reports average hourly tips of $7.25 based on 2025 reporting.

Requirements

  • Strong people skills and a genuine interest in connecting with customers.
  • Ability to adapt, work quickly during busy periods, and remain kind and positive.
  • Team-oriented approach and willingness to support coworkers as needed.
  • Reliability, including punctuality and communication about availability.
  • Commitment to personal growth and continuous improvement.
  • Ability to work in inclement weather.
  • Ability to stand and move quickly for shifts of up to 10 hours.
  • Ability to push, pull, lift, or carry up to 65 pounds.
  • Reliable transportation to scheduled shifts and mandatory meetings.
  • Ability to complete training, certifications, and knowledge tests.

Responsibilities

  • Greet customers warmly, build genuine connections, and make each visit kind and enjoyable.
  • Help customers understand the menu and discover new drinks while providing high-quality service.
  • Represent and embody Dutch Bros values.
  • Prepare high-quality drinks efficiently while keeping pace with a busy shop.
  • Arrive on time, communicate availability, and be ready to work when scheduled shifts begin.
  • Maintain a clean workspace and follow food safety standards.
  • Support coworkers and contribute to a collaborative crew.
  • Attend mandatory meetings and complete training, certifications, and knowledge tests.

Benefits

  • Competitive pay and tips
  • Tuition reimbursement opportunities
  • Career growth opportunities
  • Free drinks and food while on shift
  • Dutch Bros swag and giveaway items
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