Front Desk Representative

Alphabe Insight Inc•Chicago, IL
•$60,000 - $65,000

About The Position

Entertainment Travel Associates is seeking a welcoming and organized Front Desk Representative to create a positive first impression for visitors and support daily front desk activities. The role involves assisting people, providing clear information, and maintaining an orderly and professional environment. Training is provided, with opportunities to strengthen customer service, organization, and administrative skills.

Requirements

  • Strong interpersonal and verbal communication skills.
  • Friendly, professional, and customer-focused attitude.
  • Good organizational skills and attention to detail.
  • Dependable and punctual, with the ability to manage multiple priorities.
  • Ability to handle routine requests with discretion and professionalism.

Nice To Haves

  • Previous front desk or customer service experience.

Responsibilities

  • Greet visitors professionally and provide a welcoming first point of contact.
  • Answer general questions and direct visitors to the appropriate person or department.
  • Maintain an organized and presentable reception area.
  • Assist with coordinating visitor arrivals and routine front desk activities.
  • Provide accurate information about company services and general procedures.
  • Support daily administrative tasks and help maintain orderly records.
  • Handle inquiries courteously and ensure visitors receive helpful assistance.

Benefits

  • On-the-job training and ongoing support.
  • Opportunities to develop customer service and administrative skills.
  • A supportive and collaborative work environment.
  • Professional development and potential advancement opportunities.
  • Career growth opportunities, including pathways for professional advancement and increased responsibilities.
  • Professional development opportunities in marketing, communication, leadership, and strategic planning.
  • Hands-on exposure to marketing campaigns, brand promotions, and customer engagement strategies.
  • Opportunities to develop campaign coordination, market research, project management, and relationship-building skills.
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