Front Desk Representative ( 3:00pm–11:30pm Shift)

Kisco Senior Living • , DC

16h • $19 - $20

About The Position

The Front Desk Representative at The Fitzgerald provides exceptional customer service at the front desk to establish a warm, secure, and friendly atmosphere in the community. The role follows a rotating schedule: Sunday through Thursday and Monday through Friday, from 3:00 p.m. to 11:30 p.m. The position involves monitoring residents and guests entering and leaving the community, assisting residents, answering incoming calls, maintaining the front desk and entrance area, and responding to emergencies by supplying emergency personnel.

Requirements

• Excellent customer service skills.
• Six months to one year of front desk, receptionist, or resident relations experience.
• Basic competency using multiple forms of technology, including Microsoft Office applications, internet-based applications, and custom applications.
• Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed.

Nice To Haves

• High school diploma or GED preferred.
• Senior living experience is a plus.
• Hotel experience is a plus.

Responsibilities

• Monitor residents and guests coming in and out of the community.
• Assist residents with requests as needed.
• Answer incoming calls.
• Maintain a neat and clean front desk and entrance area.
• Respond to emergencies and supply emergency personnel.

Benefits

• Free meal per shift.
• Healthcare benefits, including vision and dental, for full-time employees.
• Matching 401(k) for full-time employees.
• Paid time off.
• Rewards and bonus opportunities.
• Continuous training and growth opportunities.
• The company covers the cost of pre-hire requirements for selected candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED