Medical Front Desk - 87th Ave
About The Position
Vancouver Clinic is hiring a Front Desk Representative for its 87th Ave location in Vancouver, Washington. The role supports patients and their families through a friendly, positive, and helpful front-desk experience in a fast-paced environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position may require employees to maintain an activated smartphone capable of receiving text messages and/or a required app, such as an authenticator, because some job functions use multi-factor authentication. Working with a diverse population of patients and colleagues, including people seeking or considering care across a wide range of medical decisions, is an essential function of all positions at the Clinic, with or without reasonable accommodation. The posting lists a hiring range generally between $18.00 and $21.37 per hour, with placement based on an evaluation of experience. It also lists a pay range of $17.31 to $24.24 per hour. The role is subject to successful completion of background screening and immunization requirements. Vancouver Clinic is an equal opportunity employer and requires applicants to be authorized to work for any U.S. employer; visa sponsorship is not available.
Requirements
- High school diploma or equivalent.
- At least 1 year of customer service experience.
- Excellent phone skills and customer service behaviors.
- Strong computer keyboarding skills.
- Ability to work with a diverse population of patients and colleagues, with or without reasonable accommodation.
- Applicants must be authorized to work for any employer in the United States.
Nice To Haves
- At least 1 year of medical front office experience.
- Experience with Epic.
Responsibilities
- Welcome and greet patients and their families.
- Collect co-pays.
- Obtain and complete insurance information.
- Answer phone calls.
- Schedule appointments.
- Provide excellent customer service to patients.
- Multitask and work effectively with others as part of a team in a fast-paced environment.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- Long-term disability
- Health savings account
- Flexible spending account
- Employee assistance program
- Supplemental benefits, including voluntary life, critical illness, accident, hospital indemnity, identity theft protection, and legal services
- 401(k) retirement plan
- Employer 401(k) matching contribution up to 4%
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
