Front Desk Registration/Patient Coordinator

Heartland Imaging•Louisville, KY
•Onsite

About The Position

As a Patient Coordinator, you will be one of the first points of contact for patients and help create a positive experience from check-in to check-out. You will support the front desk by assisting with registration, scheduling, insurance verification, phone calls, and other daily patient needs. This opportunity is suited to someone who is friendly, organized, and provides excellent customer service in a fast-paced outpatient imaging environment. This is a full-time position at an outpatient imaging center on Shelbyville Road in Louisville, Kentucky. The schedule is Monday through Friday, 10:30 a.m. to 7:00 p.m. The schedule qualifies for shift differential pay. There are no on-call requirements. Heartland Imaging provides diagnostic and screening radiology services, with a mission to offer affordable medical imaging without compromising expertise or a compassionate experience.

Requirements

  • High school diploma or general education degree (GED) to be competitive.
  • Friendly and organized approach.
  • Excellent customer service skills.

Responsibilities

  • Assist with patient registration.
  • Assist with scheduling.
  • Verify insurance.
  • Handle phone calls.
  • Support other daily patient needs and front-desk operations.
  • Help create a positive patient experience from check-in through check-out.
  • Provide excellent customer service in a fast-paced outpatient imaging environment.

Benefits

  • Shift differential pay
  • Quarterly bonus program
  • Paid time off, eligible after 3 months of employment
  • Company-paid holiday time
  • No on-call requirements
  • Health insurance, including medical, dental, vision, and prescription coverage
  • Flexible spending account (FSA) and health savings account (HSA) options
  • Company-paid life insurance
  • Short-term disability
  • Long-term disability
  • Employee assistance program
  • 401(k) company matching program, eligible after 3 months of employment
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