Front Desk Receptionist (Dermatology) Knoxville, TN

Anne Arundel Dermatology•Knoxville, TN

1d•Onsite

About The Position

At Anne Arundel Dermatology, we provide exceptional care to our patients and each other. Founded over 50 years ago with a mission to offer the highest quality and full spectrum of medical, surgical, and esthetic skin care services, Anne Arundel Dermatology has grown to become a leading provider in the Mid-Atlantic and Southeastern states. With over 250 clinicians and 110 locations across 7 states, we are a thriving organization seeking talented individuals to join our team. In the Knoxville region, Anne Arundel Dermatology operates multiple clinics, including Dermatology Associates of Knoxville (DAK), Knoxville Dermatology Group, and East TN Dermatology. We are committed to the continuous training and education of our staff, staying at the forefront of dermatological advancements. DAK offers state-of-the-art specialized procedures in Mohs surgery, aesthetic skin care, and general dermatology. We believe in providing intensive training and long-term career growth opportunities from within.

Requirements

High School Graduate or GED (required).
Excellent customer service and communication skills.
Knowledge of HIPAA standards.
Must be able to manage multiple tasks simultaneously.
Excellent organizational and time management skills.
Ability to function well in a fast-paced and at times stressful environment.
Detail-oriented.
Working knowledge of multi-line phone system.
Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc.).
Intermediate computer skills and experience in EMR utilization.
Fluent in English.
Ability to sort and file materials correctly alphabetically or numerically.
Ability to travel to and provide coverage for other local offices as-needed.
Manual dexterity sufficient to operate a keyboard.
Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
Lifting and carrying up to 30 pounds.

Nice To Haves

1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
Previous experience in Dermatology (preferred).

Responsibilities

Greeting patients and completing their check-in and check-out process.
Entering new patient information into the computer.
Reviewing patient charts for accuracy and verification, ensuring all signatures have been obtained.
Collecting payments as necessary.
Screening calls, scheduling appointments and referrals.
Taking accurate, concise phone messages.
Entering complete patient demographics when making appointments.
Evaluating chart data to verify all information has been received, completed, and signed.
Checking in and checking out patients.
Tracking patients in the reception area and communicating with patients as needed.
Proactively collecting patient payments.
Updating product inventory weekly.
Treating patients with dignity and empathy.
Fulfilling inventory orders.
Running end-of-day reports and balancing payment totals as a closer.
Distributing incoming reports and correspondence in patient charts.
Ensuring all phone messages, faxes, and interdepartmental mail are addressed immediately.
Assisting other staff as needed.
Performing other duties assigned by management.