Front Desk Receptionist (Dermatology) Knoxville, TN

Anne Arundel Dermatology • Knoxville, TN

20h • Onsite

About The Position

At Anne Arundel Dermatology, we are committed to providing exceptional care to our patients and each other. Founded over 50 years ago with a mission to deliver the highest quality and full spectrum of medical, surgical, and esthetic skin care services, Anne Arundel Dermatology has grown to become a leading provider in the Mid-Atlantic and Southeastern states with over 250 clinicians and 110 locations across 7 states. We are a thriving, growing organization looking to add talented individuals to our team. In the Knoxville region, Anne Arundel Dermatology operates several clinics, including Dermatology Associates of Knoxville (DAK), Knoxville Dermatology Group, and East TN Dermatology. We are dedicated to the continuous training and education of our staff, staying at the forefront of dermatological advancements, including research, emerging treatments, new drugs, and prevention methods. We offer more than just a job; we provide intensive training and long-term career growth opportunities from within. Dermatology Associates of Knoxville (DAK) specializes in state-of-the-art procedures such as Mohs surgery, aesthetic skin care, and general dermatology.

Requirements

• High School Graduate or GED (required).
• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Must be able to manage multiple tasks simultaneously.
• Excellent organizational and time management skills.
• Ability to function well in a fast-paced and at times stressful environment.
• Detail-oriented.
• Working knowledge of multi-line phone system.
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc).
• Intermediate computer skills and experience in EMR utilization.
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to travel to and provide coverage for other local offices as-needed.

Nice To Haves

• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

Responsibilities

• Greeting patients and completing their check-in and check-out process.
• Entering new patient information into the computer.
• Reviewing patient charts for accuracy and verification, ensuring all signatures have been obtained.
• Collecting payments as necessary.
• Greeting each patient in a pleasant and professional manner.
• Screening calls, scheduling appointments and referrals.
• Taking accurate, concise phone messages.
• Entering complete patient demographics when making appointments.
• Evaluating chart data to verify all information has been received, completed, and signed.
• Checking in and checking out patients.
• Tracking patients in the reception area and communicating with patients as needed.
• Proactively collecting patient payments.
• Updating product inventory weekly.
• Treating patients with dignity and empathy at all times.
• Fulfilling inventory orders.
• As closer – running end-of-day reports & balancing payment totals.
• Distributing incoming reports and correspondence in patient charts.
• Ensuring all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assisting other staff as needed.
• Performing other duties assigned as deemed necessary by management.

Benefits

• Medical, Dental & Vision insurance – effective 1st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED