Front Desk Receptionist (Dermatology)

Anne Arundel Dermatology•Clearwater, FL

1d•Onsite

About The Position

At Anne Arundel Dermatology, we prioritize exceptional care for both our patients and our team. Founded over 50 years ago, our mission is to deliver the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each patient. We have grown to include over 250 clinicians and 110+ locations across 7 states. We are currently seeking a Front Desk Receptionist to join the team at one of our Florida practices, Academic Alliance in Dermatology, which has 23 locations throughout Southwest & Central Florida. For over 30 years, Academic Alliance in Dermatology has been providing premier medical and cosmetic dermatology services. We are committed to continuous training and education for our physicians and staff, staying updated on the latest developments in dermatology including ongoing research, emerging treatments, new drugs, and prevention methods. We believe in providing our new associates with intensive training and long-term career growth opportunities from within.

Requirements

High School Graduate or GED
Excellent customer service and communication skills
Knowledge of HIPAA standards
Must be able to manage multiple tasks simultaneously
Excellent organizational and time management skills
Ability to function well in a fast-paced and at times stressful environment
Detail-oriented
Working knowledge of multi-line phone system
Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc)
Intermediate computer skills and experience in EMR utilization
Fluent in English
Ability to sort and file materials correctly alphabetically or numerically
Ability to travel to and provide coverage for other local offices as-needed

Nice To Haves

1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting
Previous experience in Dermatology

Responsibilities

Greet each patient in a pleasant and professional manner
Screen calls, schedules appointments and referrals
Take accurate, concise phone messages
Enter complete patient demographics when making appointments
Evaluate chart data to verify all information has been received, completed and signed
Check-in and check-out patients
Track patients in the reception area and communicate with patients as needed
Proactively collect patient payments
Update product inventory weekly
Always treat patients with dignity and empathy
Fulfill inventory orders
As closer – run end of day reports & balance payment totals
Distribute incoming reports and correspondence in patient charts
Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately
Assist other staff as needed
Perform other duties as assigned
Other duties assigned as deemed necessary by management

Benefits

Medical, Dental & Vision insurance – effective 1st of the month after date of start
Short-term and long-term disability
Voluntary life (employee, spouse, and child)
Critical Illness
Hospital Indemnity – Effective the 1st of the month following date of hire
Company provided Basic Life/AD&D insurance
Paid time off
Paid holidays
Retirement Savings account
Employee discount on cosmetic services and products