Front Desk Coordinator - Knoxville, TN

The Joint Chiropractic•Knoxville, TN

3d•Onsite

About The Position

At The Joint Chiropractic, we provide world-class service to every one of our patients, and we would like for you to join our caring team. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. This is a full-time position, approximately 40 hours per week, with some weekend requirements. We are looking for individuals with a winning attitude, a passion for health and wellness, and a love for sales. If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.

Requirements

Have a high school diploma or equivalent (GED).
Have strong phone, computer skills and social media experience.
Have at least one year of previous Sales Experience.
Be able to prioritize and perform multiple tasks.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds

Nice To Haves

Spanish speaking a plus
Office management or marketing experience a plus!

Responsibilities

Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Participate in marketing/sales opportunities to help attract new patients into our clinics
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Manage the flow of patients through the clinic in an organized manner
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager’s policies, procedures, and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Upholding The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY