Front Desk Receptionist (Dermatology)

Anne Arundel Dermatology • Westminster, MD

22h • $17 - $21 • Onsite

About The Position

At Anne Arundel Dermatology, we provide exceptional care to our patients and each other, guided by our core values: Patient First, Caring, Accountability, Trust, One Team, and Growth. Founded over 50 years ago with a mission to deliver the highest quality and full spectrum of medical, surgical, and esthetic skin care services, Anne Arundel Dermatology has grown to include the finest dermatologists in the Mid-Atlantic and Southeastern states. With over 250 clinicians and 110 locations across 7 states, we are a thriving, growing organization seeking talented individuals to join our team. We are committed to the continuous training and education of our physicians and staff, staying at the forefront of dermatological advancements, including research, emerging treatments, new medications, and prevention methods. Anne Arundel Dermatology offers more than just a job; we provide intensive hands-on training and long-term career growth opportunities from within. This role requires the ability to start as early as 7 am. The pay range is $17-21/hr, depending on experience.

Requirements

• High School Graduate or GED (required).
• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Must be able to manage multiple tasks simultaneously.
• Excellent organizational and time management skills.
• Ability to function well in a fast-paced and at times stressful environment.
• Detail-oriented.
• Working knowledge of multi-line phone system.
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc).
• Intermediate computer skills and experience in EMR utilization.
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to travel to and provide coverage for other local offices as-needed.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

Nice To Haves

• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

Responsibilities

• Coordinate the flow of patients through the office.
• Assist patients with payments.
• Help with billing and insurance information.
• Schedule appointments and referrals.
• Maintain patient charts.
• Perform various other administrative tasks.
• Greet each patient in a pleasant and professional manner.
• Screen calls.
• Take accurate, concise phone messages.
• Enter complete patient demographics when making appointments.
• Evaluate chart data to verify all information has been received, completed, and signed.
• Check-in and check-out patients.
• Track patients in the reception area and communicate with patients as needed.
• Proactively collect patient payments.
• Update product inventory weekly.
• Always treat patients with dignity and empathy.
• Fulfill inventory orders.
• As closer – run end of day reports & balance payment totals.
• Distribute incoming reports and correspondence in patient charts.
• Ensure all phone messages, faxes, and interdepartmental mail are addressed immediately.
• Assist other staff as needed.
• Other duties assigned as deemed necessary by management.

Benefits

• Medical, Dental & Vision insurance – effective 1st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity – Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees