Front Desk Receptionist (Part-Time) - Norfolk, VA

Anne Arundel Dermatology • Norfolk, VA

1d • $17 - $20 • Onsite

About The Position

Anne Arundel Dermatology is hiring a part-time Front Desk Receptionist in Norfolk, Virginia, to support its General Dermatology and Aesthetics departments. The position is primarily based in the Norfolk Aesthetics Spa, with occasional shifts supporting General Dermatology. The receptionist helps provide patients with a welcoming, professional experience while managing front desk operations, supporting aesthetics providers, and assisting with skincare product purchases and recommendations.

The schedule is a flexible weekday schedule, typically from 9:00 AM to 4:00 PM, with shifts that may vary according to clinic needs. Weekly schedules may fluctuate based on provider availability and office operations. Pay is $17.00–$19.50 per hour, based on experience. Employees working 30 or more hours per week are offered benefits.

Anne Arundel Dermatology provides hands-on training and opportunities for long-term career growth. Founded more than 50 years ago, the company provides medical, surgical, and esthetic skin care services and has more than 300 clinicians and 110 locations across seven states.

Requirements

• High school diploma or GED.
• At least 2 years of experience in a customer-facing or customer service role.
• Excellent customer service and communication skills.
• Strong attention to detail, organization, and time management.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of HIPAA standards.
• Ability to work effectively independently and as part of a team.
• Flexibility to travel to and provide coverage at nearby practice locations as needed.

Nice To Haves

• Experience using electronic medical records (EMR/EHR).
• 1–3 years of recent experience as a Medical Receptionist in a clinical or surgical setting.
• Previous dermatology experience.
• Experience in beauty retail, spas, salons, or other customer-facing settings.

Responsibilities

• Greet patients and provide a welcoming, professional experience across General Dermatology and Aesthetics.
• Answer incoming calls, schedule appointments, coordinate referrals, and respond to patient inquiries.
• Check patients in and out, ensuring accurate demographics and documentation and obtaining required signatures.
• Maintain patient records and update information in the electronic medical record system.
• Collect patient payments and assist with purchases of skincare products and aesthetic services.
• Educate patients about available skincare products and aesthetic services, as appropriate, and assist with product recommendations.
• Provide administrative and front desk support to aesthetics providers.
• Maintain product displays, monitor inventory, and assist with ordering and restocking skincare products.
• Monitor the reception area and communicate with patients about appointments, wait times, and general inquiries.
• Process incoming messages, faxes, referrals, and correspondence in a timely manner.
• Complete end-of-day reports, reconcile payments, and balance transactions when assigned closing duties.
• Collaborate with clinical and administrative staff to support daily operations across both departments.
• Maintain patient confidentiality and provide compassionate, professional service.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and vision insurance for employees working 30 or more hours per week.
• Short-term and long-term disability insurance.
• Voluntary life insurance for employees, spouses, and children.
• Critical illness and hospital indemnity coverage.
• Company-provided basic life and AD&D insurance.
• Paid time off.
• Paid holidays.
• Retirement savings account.
• Employee discount on cosmetic services and products.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED