Front Desk Receptionist (Part Time)

Anne Arundel Dermatology•Annapolis, MD

9d•Onsite

About The Position

Anne Arundel Dermatology is hiring a part-time Front Desk Receptionist for its outpatient dermatology practice in Annapolis, Maryland. The role supports daily administrative operations and helps create a positive patient experience through patient check-in and check-out, appointment scheduling, payment collection, insurance information handling, and maintaining accurate patient records. The required schedule is Wednesday, Thursday, and Friday from 6:45 a.m. to 3:30 p.m. The pay range is $18–$22 per hour, depending on experience. Anne Arundel Dermatology describes itself as a provider of medical, surgical, and esthetic skin care services, with more than 300 clinicians and over 110 locations in seven states. It offers associates hands-on training and career growth opportunities, and supports ongoing training and education for physicians and staff.

Requirements

Excellent customer service and communication skills.
Strong attention to detail, organization, and time management.
Ability to manage multiple tasks in a fast-paced environment.
Knowledge of HIPAA standards.
Ability to work effectively independently and as part of a team.
High school diploma or GED.
At least 2 years of experience in a customer-facing or customer service role.
Ability to work Wednesday, Thursday, and Friday from 6:45 a.m. to 3:30 p.m.
Sitting, some standing, stooping, reaching, and lifting or carrying up to 30 pounds are required.
Manual dexterity sufficient to operate a keyboard.
Correctable vision to 20/20 and hearing within a normal range for telephone contacts.

Nice To Haves

Experience using electronic medical records (EMR/EHR).
1–3 years of recent experience as a Medical Receptionist in a clinical or surgical setting.
Previous dermatology experience.
Comfort using multi-line phone systems and standard office equipment.

Responsibilities

Greet patients in a pleasant and professional manner.
Screen calls, schedule appointments, and coordinate referrals.
Take accurate and concise phone messages.
Enter complete patient demographics when scheduling appointments.
Review patient charts to ensure required information and signatures are complete.
Check patients in and out.
Monitor patients in the reception area and communicate with them as needed.
Collect patient payments.
Update product inventory and fulfill inventory orders.
Run end-of-day reports and balance payment totals when assigned closing duties.
Distribute incoming reports and correspondence to patient charts.
Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
Treat patients with dignity, empathy, and professionalism.
Assist other staff as needed.
Perform other duties as assigned by management.
Travel to and provide coverage at nearby practice locations as needed.

Benefits

Medical insurance for employees working 30 or more hours per week; effective the first of the month after start date.
Dental insurance for employees working 30 or more hours per week; effective the first of the month after start date.
Vision insurance for employees working 30 or more hours per week; effective the first of the month after start date.
Short-term and long-term disability coverage.
Voluntary life insurance for the employee, spouse, and child.
Critical illness coverage.
Hospital indemnity coverage.
Company-provided Basic Life/AD&D insurance.
Paid time off.
Paid holidays.
Retirement savings account.
Employee discount on cosmetic services and products.
Hands-on training and long-term career growth opportunities.