Front Desk Receptionist (Part Time)

Anne Arundel Dermatology•Annapolis, MD
•$18 - $22•Onsite

About The Position

Anne Arundel Dermatology is hiring a part-time Front Desk Receptionist for its outpatient dermatology practice in Annapolis, Maryland. The role supports daily administrative operations and helps create a positive patient experience by handling patient check-in and check-out, scheduling, payments, insurance information, and accurate patient records. The required schedule is Wednesday, Thursday, and Friday from 6:45 a.m. to 3:30 p.m. Anne Arundel Dermatology provides hands-on training and opportunities for long-term career growth. Founded more than 50 years ago, the company provides medical, surgical, and esthetic skin care services and has more than 300 clinicians and 110 locations across seven states. The pay range is $18–$22 per hour, depending on experience. Benefits are offered to employees working 30 or more hours per week.

Requirements

  • Excellent customer service and communication skills.
  • Strong attention to detail, organization, and time management.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Knowledge of HIPAA standards.
  • Comfort using multi-line phone systems and standard office equipment.
  • Ability to work effectively independently and as part of a team.
  • Flexibility to travel to and provide coverage at nearby practice locations as needed.
  • High school diploma or GED.
  • At least 2 years of experience in a customer-facing or customer service role.
  • Availability to work Wednesday, Thursday, and Friday from 6:45 a.m. to 3:30 p.m.

Nice To Haves

  • Experience using electronic medical records (EMR/EHR).
  • 1–3 years of recent experience as a Medical Receptionist in a clinical or surgical setting.
  • Previous dermatology experience.

Responsibilities

  • Greet patients pleasantly and professionally.
  • Screen calls, schedule appointments, and coordinate referrals.
  • Take accurate and concise phone messages.
  • Enter complete patient demographic information when scheduling appointments.
  • Review patient charts to ensure required information and signatures are complete.
  • Check patients in and out.
  • Monitor patients in the reception area and communicate with them as needed.
  • Collect patient payments.
  • Update product inventory and fulfill inventory orders.
  • Run end-of-day reports and balance payment totals when assigned closing duties.
  • Distribute incoming reports and correspondence to patient charts.
  • Ensure phone messages, faxes, and interdepartmental communications are addressed promptly.
  • Treat patients with dignity, empathy, and professionalism.
  • Assist other staff as needed.
  • Perform other duties as assigned by management.

Benefits

  • Medical insurance, effective the first of the month after the start date.
  • Dental insurance, effective the first of the month after the start date.
  • Vision insurance, effective the first of the month after the start date.
  • Short-term and long-term disability insurance.
  • Voluntary life insurance for employees, spouses, and children.
  • Critical Illness coverage.
  • Hospital Indemnity coverage.
  • Company-provided Basic Life/AD&D insurance.
  • Paid time off.
  • Paid holidays.
  • Retirement savings account.
  • Employee discount on cosmetic services and products.
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