Front Desk Receptionist- Westminster, MD.

Anne Arundel Dermatology•Westminster, MD

17h•$17 - $20

About The Position

Anne Arundel Dermatology is hiring a Front Desk Receptionist for its outpatient dermatology practice in Westminster, Maryland. The role supports a positive patient experience and the office’s day-to-day administrative operations, including check-in and check-out, appointment scheduling, payments, insurance information, and accurate patient records. Anne Arundel Dermatology provides intensive hands-on training and opportunities for long-term career growth. The organization was founded more than 50 years ago and has more than 300 clinicians and 110 locations in seven states. The stated pay range is $17–$20 per hour, depending on experience.

Requirements

High school diploma or GED.
At least 2 years of experience in a customer-facing or customer service role.
Excellent customer service and communication skills.
Strong attention to detail, organization, and time management.
Ability to manage multiple tasks in a fast-paced environment.
Knowledge of HIPAA standards.
Comfort using multi-line phone systems and standard office equipment.
Ability to work effectively independently and as part of a team.
Flexibility to travel to and provide coverage at nearby practice locations as needed.

Nice To Haves

Experience using electronic medical records (EMR/EHR).
1–3 years of recent experience as a Medical Receptionist in a clinical or surgical setting.
Previous dermatology experience.

Responsibilities

Greet patients in a pleasant and professional manner.
Screen calls, schedule appointments, and coordinate referrals.
Take accurate and concise phone messages.
Enter complete patient demographics when scheduling appointments.
Review patient charts to ensure required information and signatures are complete.
Check patients in and out.
Monitor patients in the reception area and communicate with them as needed.
Collect patient payments.
Update product inventory and fulfill inventory orders.
Run end-of-day reports and balance payment totals when assigned closing duties.
Distribute incoming reports and correspondence to patient charts.
Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
Treat patients with dignity, empathy, and professionalism.
Assist other staff as needed.
Perform other duties as assigned by management.