Front Desk Receptionist

TBK Bank Sports Complex•Bettendorf, IA

10d•$13 - $17

About The Position

TBK Bank Sports Complex is hiring part-time Front Desk Workers to support daily operations and provide a positive experience for visitors and staff. The role involves greeting and checking in guests and members, answering questions and calls, processing payments, handling documents, and maintaining an organized office. Two openings are available. Shifts are 5–6 hours per day and 10–20 hours per week, and may be scheduled anytime between 7 a.m. and 10 p.m. Weekend availability is needed.

Requirements

Must be at least 16 years old.
Ability to sit at a desk and work at a computer for prolonged periods.
Basic to intermediate knowledge of Word and Excel.
Willingness to work nights and weekends.
Must pass a background check.

Nice To Haves

Prior experience working as a receptionist or secretary.

Responsibilities

Greet people entering the facility and direct them appropriately.
Check members and guests in for Open Play and verify that required documents are on file.
Answer inbound calls from customers and internal team members.
Manage the cash register.
Take rental payments and understand the rental process.
File invoices, receipts, and register reports appropriately.
Answer guest, member, and employee questions about the facility schedule.
Obtain, scan, and correctly file participant waivers.
Maintain office cleanliness and organization.
Convey important information to the appropriate recipient, such as Sports Staff or the CFO.
Understand complex rules and communicate them to people checking in.
Perform other duties as assigned.