Front Desk Receptionist

AirSculpt • Miami Beach, FL

1d • $18 - $20

About The Position

The Front Desk Receptionist, also referred to as Patient Concierge, is a key point of contact for new consultations and patients. The role is responsible for providing professional, friendly, high-quality attention and care that builds trust and confidence, while partnering with staff to support the practice’s operational goals. This is a full-time role requiring open availability, including weekends.

Requirements

• At least 1 year of front desk or administrative support experience interfacing with clients, patients, or vendors.
• Experience handling high call volumes, including directing calls, taking messages, and prioritizing incoming calls while managing patients, vendors, and other tasks.
• Professional demeanor and presentation.
• Excellent verbal and written communication skills.
• Strong computer skills, including proficiency with G-Suite Email, Calendar, Sheets, and Docs.
• Impeccable organizational skills.
• Demonstrated customer or patient care experience, preferably in a healthcare or service setting.
• Ability to self-motivate while working as part of a team.
• Full-time availability, including weekends (Saturday and Sunday).
• Ability to sit or stand intermittently for 8–12 hours per shift.
• Ability to push, pull, or lift up to 25 pounds.

Nice To Haves

• Experience with scheduling tools such as My Aesthetics Pro.
• Experience with patient charts or managing a complex filing system.
• Bilingual English/Spanish skills.

Responsibilities

• Welcome patients to the practice and answer phone calls promptly and professionally.
• Manage the clinic schedule and patient appointments, and ensure check-in follows company policy.
• Create, maintain, and file medical records.
• Keep the practice and work areas clean and stocked, and notify management when supplies are low.
• Maintain a positive attitude and contribute to a quality work environment.
• Assist with daily operations as requested by the Practice Manager.
• Complete other tasks as assigned by management.

Benefits

• Health, dental, and vision coverage options.
• Life insurance equal to one times base salary.
• Short-term and long-term disability coverage.
• 401(k) and Roth IRA retirement plans.
• Paid vacation and sick days.
• Company holidays.
• Monthly bonus incentive of up to $500.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed