Front Desk Receptionist

SAGA Senior Living•San Diego, CA

23d•Onsite

About The Position

Novellus Clairemont, part of Saga Senior Living, is seeking a Front Desk Receptionist. This role is crucial for a community that provides personalized support to its residents, ensuring they receive the care needed to thrive. The Front Desk Receptionist will serve as the primary point of contact for residents, their families, and visitors, offering exceptional customer service and support. Key responsibilities include managing phone calls, greeting guests, handling resident requests, and coordinating transportation and appointments. The position also involves assisting with various administrative tasks and facilitating smooth communication between residents and staff to maintain a welcoming and organized environment. The company emphasizes a supportive team culture and offers competitive pay and a full-time, Monday-Friday schedule with holiday rotation.

Requirements

High school diploma or GED, required
Concierge or related customer service experience with senior living required
Must speak fluent English

Responsibilities

Serve as the first point of contact for residents, families, and visitors, providing exceptional customer service and support
Answer phones, greet guests, manage resident requests, coordinate transportation, and appointments
Assist with administrative tasks
Facilitate communication between residents and staff, ensuring a welcoming and organized environment