Front Desk Receptionist

State of Oregon • Salem, OR

3d • Onsite

About The Position

Oregon State Treasury is recruiting for the position of full-time Front Desk Receptionist. The primary purpose of this position is to provide receptionist services and clerical support to the entire agency.

Requirements

• One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An equivalent combination of experience and college coursework or training in a general office occupation.

Nice To Haves

• This position works a standard business day schedule, Monday – Friday, 8:00am – 5:00pm, providing primary reception coverage, therefore regular and predictable attendance and punctuality is an essential function and a must
• Professional work experience as a Receptionist, Administrative Assistant, and/or Executive Assistant
• Attention to detail, such as accuracy, spelling, grammar, document formatting, and data entry
• Professional work experience with greeting reception guests, answering incoming telephone calls, and scheduling meetings
• Bi-lingual in English and Spanish, fluent with reading, writing, and oral communication.
• Proficiency with Microsoft Office Suite, especially with Outlook, Word, and Excel
• Professional work experience with copying, faxing, creating and organization documents, and organizing and maintaining files
• Excellent customer service and interpersonal skills
• Adaptable and flexible
• Respect – Treats all individuals fairly and respectfully; works effectively with others; fosters an environment where opportunities to thrive are available to all; respects different values and viewpoints.
• Teamwork – Acts in a professional, respectful, and courteous manner, recognizes the worth of others, and places the good of the team ahead of personal objectives.
• Flexibility – Demonstrates willingness to change to meet organizational needs, professionally handles discomfort with a changing work environment, and remains calm in stressful situations.
• Communication – Effectively articulates and exchanges information with internal and external stakeholders. Is prompt in responding to questions and inquiries.
• Initiative – Takes appropriate action without waiting for explicit instructions, generates creative approaches to addressing problems and opportunities.
• Critical Thinking – Identifies and weighs options, makes sound decisions after reviewing all relevant information, plans for potential problems, takes calculated risks, and recognizes impact of solutions.
• Time Management – Prioritizes and manages time effectively across various competing tasks, demonstrating focus and adaptability, arriving on time for meetings, and meeting deadlines.
• Attention to Detail – Demonstrates accuracy and thoroughness when accomplishing tasks.

Responsibilities

• Serves as the part-time receptionist for Treasury’s main Salem office.
• Answers the telephone, routes callers to appropriate person, takes complete and accurate messages, and/or responds to questions from callers.
• Provides assistance to the public and other customers coming to the Treasurer's office.
• Provides and collects ID badges for both staff and Treasury visitors, and maintains log.
• Signs for deliveries and alerts appropriate person of delivery.
• Acts as Accountability Monitor in the event of a building disaster during business hours.
• Submits janitorial requests using the Tririga System.
• Assists in Processing and sorting of incoming and outgoing mail.
• Prepares, maintains, and updates a variety of correspondence, lists, reports, and documents.
• Participates and provides input in divisional and/or agency-wide task forces/committees.
• Maintain office supply inventory.
• Assistant walk-in customers with questions about Trust Property
• Provides assistance to public with setting up a claim or with an update on an existing claim.
• Work with Trust Property to maintain current open Estates Lists for mail processing.

Benefits

• Low employee premium share for medical, dental, vision, and basic employee life (1% or 5% employee share)
• Robust paid leave package, such as vacation, personal business, holidays, sick leave, and floating day of leave
• PERS retirement benefits
• Support with training and development
• Student loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
• Optional benefits include optional life, short & long term disability, accidental death and dismemberment, Oregon Savings Growth Plan (deferred compensation plan), flexible spending accounts, long term care insurance, employee assistance program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED