Front Desk Receptionist (Blue Island)

DENTAL DREAMS•Chicago, IL
•Onsite

About The Position

Dental Dreams LLC is hiring a bilingual receptionist for its Blue Island, Illinois office. The position focuses on scheduling appointments, supporting operational goals, and providing excellent customer service in a fast-paced dental office. Receptionists work as part of a team and help patients navigate appointments, insurance, payments, and treatment plans. The company also welcomes candidates interested in training to become dental assistants or office managers.

Requirements

  • Bilingual in Spanish.
  • Customer service experience.
  • Knowledge of Dentrix and/or Eaglesoft.

Responsibilities

  • Maintain a high level of customer service.
  • Work as part of a team, emphasizing communication.
  • Schedule patient appointments in line with monthly and daily patient goals.
  • Answer phones and confirm appointments.
  • Greet and check in patients.
  • Verify dental benefits accurately.
  • Maintain detailed patient records in a fast-paced environment.
  • Collect payments, co-payments, and deductibles.
  • Create insurance claims and submit pre-authorizations to insurance companies on time.
  • Pull patient charts for future appointments when necessary.
  • Maintain a clean and professional office environment.
  • Assist with presenting and explaining treatment plans.

Benefits

  • Competitive compensation/pay.
  • Medical insurance.
  • Vision insurance.
  • Free dental treatment at company locations.
  • Paid time off (PTO).
  • 401(k).
  • Life insurance.
  • Pet insurance.
  • Vacation time.
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