Receptionist

The Palace • Weston, FL

97d • Onsite

About The Position

The #1 Priority of this position is to answer phones, make the best first impression & provide effective customer service. This role involves promoting positive public relations with residents, family members and guests, interacting with residents & greeting incoming visitors, and directing visitors to proper locations. The receptionist will also be attentive to surroundings and help as necessary, and provide clerical support for the administrative staff.

Requirements

• Excellent communication skills, both verbal and written in English & Spanish.
• Able to operate a multi-line telephone system.
• Computer literate with extensive knowledge of Microsoft programs.
• High school degree or equivalent required.
• Must be able to work under pressure and multi-task.
• Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.
• Self-motivated with a strong work ethic and the ability to work independently AND as a team member.
• Must enjoy teamwork.

Nice To Haves

• Previous experience in work involving public contact such as customer service, is desirable.
• College education preferred.

Responsibilities

• Answer phones with proper phone etiquette & direct all calls in a polite & friendly manner to the appropriate person.
• Monitor the doors as to incoming & outgoing persons.
• Maintain lobby area in an orderly manner, free from clutter at all times.
• Report unusual incidents to management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED