Receptionist

Amherst Automotive DBA Premier Toyota of Amherst•Amherst, OH

8d•Onsite

About The Position

Premier Toyota of Amherst is seeking a skilled and enthusiastic Receptionist to join our dynamic team. As the first point of contact for our dealership, the Receptionist plays a crucial role in providing exceptional customer service to all visitors and callers. This is a full-time, salaried position in the automotive industry, located in Amherst, Ohio. The successful candidate will be an individual contributor, responsible for managing a wide range of administrative tasks and providing top-notch service to our valued customers.

Requirements

High school diploma or equivalent
1-2 years of customer service or administrative experience, preferably in the automotive industry
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office and other computer applications
Professional appearance and demeanor
Ability to remain calm and maintain a positive attitude in a fast-paced environment
Must be able to work a flexible schedule, including weekends and evenings
Bilingual candidates are encouraged to apply

Responsibilities

Greet all customers and visitors in a friendly and professional manner
Answer and direct incoming calls to the appropriate department or individual
Assist customers with inquiries and provide accurate information about our products and services
Maintain café area and serve customer café requests
Keep the reception area clean, organized, and welcoming at all times
Receive and distribute mail and packages to the appropriate staff
Process and file paperwork and data entry as needed
Collaborate with other departments to ensure efficient operations and exceptional customer service
Adhere to all company policies and procedures
Other duties as assigned by the management team