Front Desk Receptionist

Las Vegas Rescue Mission • Las Vegas, NV

82d • Onsite

About The Position

The Front Desk Receptionist, within the Administrative Department, is responsible for day-to-day office operations, Accounting, Human Resources, and IT functions, and providing administrative support to the CEO & COO. This position works under the direction of, and closely with, the Director of Administration. The ideal candidate must be able to communicate effectively, both verbally and in writing, in a professional manner with facility staff, residents, volunteers, donors, and customers. Organization, attention to detail, the ability to multi-task, and think on your feet are essential.

Requirements

• Minimum 1 year of Front desk and customer service experience.
• High School Education or equivalent.
• Excellent written and verbal communication skills.
• Friendly and professional demeanor.
• Ability to juggle multiple projects with accuracy.
• Strong organizational skills.
• Intermediate knowledge of MS Word, MS Excel and MS Outlook, Adobe Acrobat and Google workspace.
• Excellent customer service skills.
• Reliable, consistent and self-regulating.

Nice To Haves

• Previous experience in a non-profit environment an asset.
• Bilingual proficiency in English and Spanish highly recommended

Responsibilities

• Welcome and check in Visitors.
• Answer, screen and forward phone calls to the proper department.
• Manage voicemail mailbox: respond to general inquiries and/or forward to proper department.
• Receive, sort and distribute daily mail and deliveries.
• Sorting of Donation mail for processing.
• Ensure reception area is tidy and presentable.
• Assist with preparation for special events and other operational activities as requested.
• Assist with reconciling, data-entry, maintaining In-Kind donations sheets and receipts, and other clerical duties as needed.
• Assist Development Department with stuffing and mailing ‘Acknowledgement’ letters and other clerical duties, as needed.
• Assist with maintaining office supply and orders.
• Maintain office equipment, to include keeping areas clean, scheduling service calls and supplies for copiers and other equipment.
• Maintain strict confidentiality on all matters within office in accordance with LVRM policies.
• Self-starter, critical thinker and problem solver. Ability to keep busy during down times.
• Take direction, communicate and collaborate effectively with others.
• Other duties as assigned by supervisor.

Benefits

• paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED