Front Desk Receptionist

Giving Home Health Care • Albuquerque, NM

12d • Onsite

About The Position

Giving Home Health Care is seeking a friendly, organized, and professional Receptionist to be the welcoming face of their Albuquerque office. This role involves greeting clients and visitors, answering and directing phone calls, managing Outlook calendars, and providing administrative support to ensure the smooth day-to-day operation of the office. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment while delivering exceptional customer service. Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy since 2012, focusing on personalized, in-home care. They are a fast-growing provider serving patients across multiple states and are committed to delivering exceptional care to those who need it most.

Requirements

• High school diploma or equivalent required
• 1–2 years of receptionist, administrative support, or customer service experience
• Strong communication skills, both verbal and written
• Excellent organizational skills with a high level of attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) required
• Strong interpersonal skills with the ability to build and maintain professional relationships across departments
• Demonstrated ability to work both independently and collaboratively within a team environment
• Strong problem-solving skills with a service-oriented mindset
• Ability to maintain confidentiality and professionalism in a healthcare setting
• Must successfully complete a required background check through the Department of Health

Nice To Haves

• Experience with Salesforce or similar CRM systems preferred
• Experience with RingCentral or similar phone systems preferred
• May be required to travel to Santa Fe to support office

Responsibilities

• Serve as the first point of contact by greeting and assisting all visitors, clients, caregivers, vendors, and employees in a professional and courteous manner
• Answer and route incoming calls promptly and appropriately
• Manage incoming and outgoing mail, packages, and document distribution
• Coordinate electronic faxing and ensure timely routing of documentation to appropriate departments
• Maintain office supply inventory, including general office, snack, and medical supplies, and submit orders as needed
• Maintain a clean, organized, and professional reception and office environment
• Provide administrative support to multiple departments and assist with assigned projects and operational needs
• Prepare, process, and mail notification letters to physicians and patients as required
• Assist with patient-related administrative tasks, including audits and compliance support activities
• Confirm patient appointments as directed
• Support employee and patient engagement initiatives, including promotional materials and office events
• Assist with coordination of facility work orders and vendor communication
• Support meeting documentation, including meeting minutes when needed
• Collaborate across departments to support operational efficiency and communication
• Perform additional duties as assigned

Benefits

• Paid Time Off with additional accrual opportunities based on tenure
• Sick Leave and Bereavement Leave
• 9½ Paid Holidays + Floating Holidays + Birthday Holiday
• Overtime pay at time and a half
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance effective after the first full month of employment
• Company-paid dental, vision, and term life coverage
• 401(k) Plan with company match
• $150 annual Lifestyle Reimbursement Program
• Mental wellness support through Modern Health for employees and dependents
• Competitive mileage reimbursement at federal reimbursement rates
• Tuition Reimbursement Program
• $100 monthly cell phone reimbursement after one month of employment
• Employee Assistance Program and Employee Appreciation Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED